How Clint Pharmaceuticals provides an exemplary customer experience while boosting profits

Seeking to increase customer retention, boost AOV, and save time, Clint Pharmaceuticals hit paydirt.

A Complex B2B Business
Clint Pharmaceuticals

Clint Pharmaceuticals is an FDA-approved wholesaler of a wide range of high-quality pharmaceutical products.

Challenge

Even B2B companies need the ability to focus on sales and customer service.

An unreliable online experience won't cut it for wholesale customers.

Regulatory compliance is mission critical in the pharmaceutical industry.

Miva's integrated B2B and B2C ecommerce solutions drive ROI 2x faster than the industry average.

Integration Works. Learn how to use logic to create integrated buying experiences.

Free Download: The Next Great Productivity Revolution

SolutionUnparalleled Customer Engagement


Miva's enterprise-grade ecommerce platform gives Clint Pharmaceuticals the tools they need for direct customer engagement without any performance or compliance compromises.

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Clint Pharmaceuticals: Goals Achieved

10%

10% increase in long-term customer retention

15%

Average order value up 15%

25%

25% customer service time savings

“The shopping experience has improved dramatically for our customers and for our staff; the "Shop as Customer" feature allows our service staff to see what the customer sees and to even join into their online session to help them with an order.”
Clint Ebel | Director of IT, Clint Pharmaceuticals

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