Announcement

Collapse
No announcement yet.

place order without account broken

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    place order without account broken

    For some reason, as of this morning, the 'place order without account' link is misbehaving. Clicking on it takes you to OCST where you get a "You are not logged in " message. We are still using MMUI while we have our site redesigned if this is relevant.

    I put in a ticket, but figured I'd ask as it is urgent with about half our customers placing orders without an account.

    #2
    What is the domain name for the site that's having issues?
    Do you have your ticket#?

    Comment


      #3
      #NTD-865-55233 allfrom1supply.com - thanks very much.

      Comment


        #4
        Looks like there was an if statement that was preventing the customer fields from showing up when checking out as a guest. These are required fields so, it wasn't allowing users to continue through checkout without that info. It looks like the if statement was trying to hide the customer fields if there was an address already associated with the order but it wasn't properly formatted or necessary for that functionality to work. It has since been removed and everything is working correctly now.

        Comment


          #5
          Thanks for your help. Mysterious statement removed. Works normally again. :)

          Comment

          Working...
          X