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    Authorize.net Outage

    Just wanted to let people know - Authorize.net is having issues right now. Our customers are unable to complete transactions due to errors. https://status.authorize.net/
    Highly caffeinated
    http://www.coffeehouseexpress.com

    #2
    Looks like it working now! https://status.authorize.net/
    Highly caffeinated
    http://www.coffeehouseexpress.com

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      #3
      What's the best way to handle an outage like this? Is it possible for the Authorize.net module to have a function that catches when the service is unavailable and allows the order to be completed for later payment capture? I'm open to recommendations.

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        #4
        We're looking at long term options, but there's no great way since the only viable alternative is to store the card (encrypted) until they're back online. This assumes you have encryption turned on and know your key to decrypt it and have a process for catching the non authorized orders.

        What we do internally (since we also use Auth.net) is we switch to Simple Validation during an extended outage.
        Thanks,

        Rick Wilson
        CEO
        Miva, Inc.
        [email protected]
        https://www.miva.com

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