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    Error at invoice screen in testing

    I have a subdomain copy of my site, and I'm testing Miva 9. After placing an order, I get this message on the invoice screen:

    One or more notification emails could not be sent at this time: Item 'view_order' threw exception 'customerorder_invalid_order' during initialization

    Is this due to the subdomain setup? Or is this something I need to resolve before updating a Miva 5.5 site?

    (And I have moved from Miva 5.5 to Miva 9 multiple other sites, but don't remember getting this message.)

    #2
    It sounds like you may have the view_order item assigned to either your Merchant Order Confirmation E-mail template or Customer Order Confirmation E-mail template. Go into User Interface -> Pages -> EMAIL_ORDERCONF_CUSTOMER -> Items and unassign the view_order item. Don't forget to look in EMAIL_ORDERCONF_MERCHANT as well.
    Jim McCormick
    Miva Merchant Support
    866-284-9812

    https://www.miva.com

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      #3
      Thanks so much! It was on EMAIL_ORDERCONF_MERCHANT, but that was the problem.

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