We were recently charged a non-compliance fee because we had not run updates using the Updates Available button in our Miva 9.x store. We take special care before running updates because we have many old modules (have been with Miva since the 4.x days). We therefore may not have time to run the updates immediately upon release.
I understand the need to update our stores due to security patches and updates. However, what I do not understand is how Miva can charge non-compliance fees 30 or 90 days after a release without first notifying customers...
1) that they are about to be charged because they need to run a particular update
2) which updates need to be run in 30 days and which need to be run in 90 days
3) what date what a release is made. How can we know if we are not in compliance 30 or 90 days after a release has been posted if the release dates are not listed next to the updates?
I understand the need to update our stores due to security patches and updates. However, what I do not understand is how Miva can charge non-compliance fees 30 or 90 days after a release without first notifying customers...
1) that they are about to be charged because they need to run a particular update
2) which updates need to be run in 30 days and which need to be run in 90 days
3) what date what a release is made. How can we know if we are not in compliance 30 or 90 days after a release has been posted if the release dates are not listed next to the updates?
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