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    Coupon(s)

    I have the Weiland coupon mod that I have been using for sometime now and I know that Miva has their own as well. We do a lot of direct mail - a common scenario for us is to allow the customer when they come into our stores to use a 20% off coupon on one item, a one time use. Their are some items that are exceptions to this as some manufacturers do not allow discounts of any kind on their products. It would be nice if we could translate this to our website as well by placing a coupon code on the flyer that could be used by recipients of the mail piece. I see no way to do this. BTW, Miva has more or less indicated that it is not doable. This strikes me as odd. Any suggestions would be greatly appreciated.
    Tim S. Raisbeck, owner
    Charlotte’s Saddlery Inc.

    11623A Katy Freeway
    Houston, Texas 77079
    1.800.231.6530

    http://www.charlottes-saddlery.com
    Proudly Serving the Equine Industry for Over 35 Years.

    #2
    I moved this to Miva Merchant 9, since that's what you're on and it's the most trafficked forum.
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      This can easily be done with both our built in coupons and Emporium Plus's coupon module. You should be able to setup a 20% off coupon that is limited to one use per customer and also the product restrictions you need. You can then include this coupon on your printed material.

      The "only valid for a single item" may be the part that may be difficult with Emporium's coupon module. It does not have setting for this, although you can add some logic using template code to only allow a single item to be purchased or restrict the max-value of the coupon.



      Brennan Heyde
      VP Product
      Miva, Inc.
      [email protected]
      https://www.miva.com

      Comment


        #4
        Are you sure Brennan? I use the the EP coupon module and the Eligible Products Field/Box allows you limit the usage to certain items or exclude items that are not eligible. I use it both ways. Note that it can be a bit laborious because you have to manually enter the full item codes (as opposed checking boxes) but it works very well.

        Here's the help file description:

        Eligible Products
        You can restrict usage of a coupon in your store so that it can be used only if a specific product code is ordered. You can list several product codes, any of which in the basket would make the coupon valid if the other requirements are met. IMPORTANT: After each product code, put the | character at the end of the product code. Caution: do not put the same product code in the list more than one time. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the "Apply % Discount Only to the Above" box just below the product code input, and are using the percentage discount, only those products in the product code list will be used in the calculation. If you do not check the box, the percentage will be applied against the order total. You can use an asterisk to create a wildcard of product codes. It only works with the first few letters of the product codes. So if you enter 1AA*| as the input, all product codes which BEGIN with 1AA will be eligible. The coupon module has the ability to restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the option of "4.5". The format for the input would be 1AA*~Version~4.5| You can also create a coupon that can be used for all items except those specified in a list. For excluding, put the minus character at the very beginning of the list. Example: -ABC|XYZ|NOP| would exclude those three products from activating the coupon. Do not put the minus character for each; only put it at the beginning. You cannot use excluded coupons down to the attribute level. Keep in mind when excluding products that if any product in the basket is not in the exclude list, the coupon will be valid.
        - Category Coupons - Beginning with Coupon Redemption module version 5.043 you can put the category codes in the eligible products input. You cannot use the asterisk, nor can you restrict to the attribute level. But you can list all the category codes you want to use. If a product in the basket is in one of the categories listed and the other restrictions are met, the coupon can be used. If not, the customer will get the typical message that the coupon cannot be used for the products in the basket. To use category codes instead of product codes in this input, begin the line with the tilde character, then follow with the codes. Terminate each code with the pipe character. So a line like ~BOOKS|TAPES| would allow the coupon for products that are in the books and tapes categories. This coupon can be used with all coupon types except the prorated shipping.
        - Custom Product Field Coupons - Beginning with Coupon Redemption module version 5.066 you can put one custom field and its eligible value in the eligible products input. This would be useful if you wanted to put one manufacturer's products on sale. If you had a custom field, e.g. and it had the names of the manufacturers in that field, you could isolate one manufacturer's products to be eligible for a coupon. Instead of product or category codes you would put a token in the form of @fieldcode=fieldvalue| As example, @manuf=ACME| would be valid for all of the ACME products. This particular option has a reverse feature. So if you put @manuf!=ACME| in the input, all products in the store except ACME's would be eligible.
        Keith Oratz
        PrepareSmart, LLC - Emergency Preparedness Supplies and Professional Grade Search and Rescue Gear
        www.preparesmart.com

        Comment


          #5
          Originally posted by Brennan View Post
          This can easily be done with both our built in coupons and Emporium Plus's coupon module. You should be able to setup a 20% off coupon that is limited to one use per customer and also the product restrictions you need. You can then include this coupon on your printed material.

          The "only valid for a single item" may be the part that may be difficult with Emporium's coupon module. It does not have setting for this, although you can add some logic using template code to only allow a single item to be purchased or restrict the max-value of the coupon.


          Does the Miva coupon module allow you to restrict certain products from the coupon? Last I read it didn't have this capability.

          Comment


            #6
            The built in coupon functionality doesn't let you exclude certain products. Instead, you have to only include the ones you want on the promotion. So, if you want to exclude green widgets, you have to instead select everything else and add these to the qualifying products list for the promotion, then you need to set up the price group to have the type "product discount". It works great for us. We use it all the time. Hopefully exclusion lists are coming sometime down the road, but those will cause the same problem in reverse. I'm sure the preference on whether to use inclusion/exclusion depends on which is more likely to be needed by a particular seller.
            Last edited by mcrmedical; 07-16-16, 04:20 AM.
            Charlie Morrison
            www.MCRmedical.com

            Comment


              #7
              So I understand that I have to go through and assign all the products that I want to INCLUDE in the coupon. I've done that. Now I'm testing the coupon on a product that I did not include and it's still giving the discount. I suspect I have missed a setting somewhere along the way.

              Leslie Kirk
              Miva Certified Developer
              Miva Merchant Specialist since 1997
              Previously of Webs Your Way
              (aka Leslie Nord leslienord)

              Email me: [email protected]
              www.lesliekirk.com

              Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

              Comment


                #8
                Sorry for brief reply, but I'm on mobile. I suspect you need to set the minimum qualifying number in the price group to 1. It defaults to 0 when you set up the price group because it also allows other types of qualifiers. Also, the discount should be product discount. If that's not it I can grab all our settings over the weekend.
                Charlie Morrison
                www.MCRmedical.com

                Comment


                  #9
                  I need to correct my earlier post. I said that you needed to add the items to the qualifying products list, but that's not accurate. And my message on the road ran with that error. The products really need to be in the Discounted Products list. Here's a step-by-step.

                  Set up a price group for your promotion. In the setup, select "Coupon Only" for your Eligibility (if you want to use promo codes). Configure the Type to "Product Discount". Enter the discount. No qualifying items are necessary for the scenario that started this thread, so all the "Restrict" fields should be 0. Save that and then in your Price Groups listing screen select your new Price Group and then hit the Discounted Products button. Assign all the products you want discounted and close that. If you are updating a previous Price Group clear all the product assignments out of the Qualifying Products list, just to clean that up.

                  Go to the Coupons tab and create a new coupon for your price group, and if all goes well, it should work as you intend. That functionality has worked great for us, as have an array of other marketing features. We use those for things like Black Friday sales, and we also have products that have MAP prices and promotion restrictions set on us by the manufacturers.
                  Charlie Morrison
                  www.MCRmedical.com

                  Comment

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