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    #46
    Outlook 2010
    Thank you, Bill Davis

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      #47
      9.67 Bug Report - Etsy Marketplaces

      After updating to 9.67 we started receiving errors when trying to create listings on Etsy Marketplaces. I've attempted to create listing for two different products, and both give the same error shown in the attached screenshot.

      Screen Shot 2017-04-04 at 10.48.26 AM.png
      Psydde Delicious
      Delicious Boutique & Corseterie
      Philadelphia, PA
      www.DeliciousBoutique.com
      www.DeliciousCorsets.com

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        #48
        HI delcorsets

        That error is coming back from Etsy and I am getting in on all my test stores so I don’t think its 9.67 related. I have tested on 9.6 and 9.67. we will try to get in contact with Etsy to see what they have to say about that error.

        Thanks for letting us know about this issue.

        -Eric
        Eric Foresman
        Software Tester
        Miva Merchant
        http://www.mivamerchant.com/
        [email protected]

        Comment


          #49
          Bug Report - Split Items in Order Processing

          I've noticed that after an item is "split" on a customer's order in the Order Processing screen, it will revert back to a grouped quantity as other changes are being made to the order.

          Also, I had a situation where I needed to split an item, and then modify one of the "splits" to correct/change the sizing. When the 2 split items were later marked for shipment (one with original sizing and one with the sizing modified) the 2 items were grouped back together on the Shipment Confirmation Email as just the original item/size with a quantity of 2.
          Psydde Delicious
          Delicious Boutique & Corseterie
          Philadelphia, PA
          www.DeliciousBoutique.com
          www.DeliciousCorsets.com

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            #50
            Hi delcorsets

            I am not able to reproduce this issue, do you have any details on which actions will cause the line items to be recombined?

            Thanks

            -Eric
            Eric Foresman
            Software Tester
            Miva Merchant
            http://www.mivamerchant.com/
            [email protected]

            Comment


              #51
              One of example of the split reverting was when the Shipment Confirmation was sent - See the screenshots from the Order Details in Order Processing (where the split is shown correctly) and then the Shipment Confirmation screenshot (where the product split reverted back to the original item with a quantity of 2)

              Psydde Delicious
              Delicious Boutique & Corseterie
              Philadelphia, PA
              www.DeliciousBoutique.com
              www.DeliciousCorsets.com

              Comment


                #52
                Are the products only being combined in the email? Not in the edit order screen?
                Eric Foresman
                Software Tester
                Miva Merchant
                http://www.mivamerchant.com/
                [email protected]

                Comment


                  #53
                  In this case (the screenshots in my previous post), yes.

                  The case in which products re-combined in the Edit Order screen was when I first split a product where I needed to modify sizes. Then I split another product (where I needed to remove one.) After performing the split on the second product (before having a chance to modify the sizing on the first product split) the original product split re-grouped itself back to a quantity of 2.
                  Psydde Delicious
                  Delicious Boutique & Corseterie
                  Philadelphia, PA
                  www.DeliciousBoutique.com
                  www.DeliciousCorsets.com

                  Comment


                    #54
                    Hi delcorsets

                    I have added a bug for the emails recombining split order items.

                    However the first issue with unmodified split items being recombined when you perform another order action (like splitting a different line item or adding a new product to the order) is not a bug. That happens whenever the discounting code gets triggered, once the split line item has been modified that will no longer happen.

                    Hope this helps, and thanks for your help in hunting this down.

                    -Eric
                    Eric Foresman
                    Software Tester
                    Miva Merchant
                    http://www.mivamerchant.com/
                    [email protected]

                    Comment


                      #55
                      Originally posted by Eric Foresman View Post
                      HI delcorsets

                      That error is coming back from Etsy and I am getting in on all my test stores so I don’t think its 9.67 related. I have tested on 9.6 and 9.67. we will try to get in contact with Etsy to see what they have to say about that error.

                      Thanks for letting us know about this issue.

                      -Eric
                      Any further updates on the Etsy error?
                      Psydde Delicious
                      Delicious Boutique & Corseterie
                      Philadelphia, PA
                      www.DeliciousBoutique.com
                      www.DeliciousCorsets.com

                      Comment


                        #56
                        Hi Delcorsets

                        I Just received a message from an Etsy Forum post that it was a bug on the Etsy API end and it should be fixed now.

                        Here is the forum post for that info.

                        https://groups.google.com/forum/#!to...v2/8VUv3biV19w
                        Eric Foresman
                        Software Tester
                        Miva Merchant
                        http://www.mivamerchant.com/
                        [email protected]

                        Comment


                          #57
                          I'm also having a problem with the Review Baskets sorting. The only option that seems to work is Last Updated. Is this still a known issue? I see it was first reported over six months ago. I'm on Miva Merchant 9.00067. An option to search or filter for carts that are not empty would also be extremely useful. Scrolling through 29,000 mostly empty carts is just not feasible.
                          Thank you very much for the help!

                          Comment


                            #58
                            Hi Elisabeth

                            We still have open bugs for the sorting issues with review baskets, and I have just added a bug to include the status column in advanced search so that you can filter any expired baskets out.

                            Thanks for letting us know about this issue.

                            -Eric
                            Eric Foresman
                            Software Tester
                            Miva Merchant
                            http://www.mivamerchant.com/
                            [email protected]

                            Comment


                              #59
                              Eric,
                              I was hoping for a search/filter for Number of Items, but status is great too.
                              Thanks!

                              Comment


                                #60
                                What happened with Muddyclay's comments about Ebay foreign orders. Imported eBay marketplace orders from international sales show an incorrect subtotal and also show shipping charges that were not part of my transaction.
                                The charges are always as Muddyclay indicated. These are overseas orders that customers are using the Ebay global freight system. Generally the ship to address is incorrect - not the global shipping address the order total includes the amount of shipping that Ebay is adding for the global shipping that they are doing.
                                Thanks,
                                Chet Vincentz
                                [email protected]

                                www.electrodyne.cc Quality Motoring Accessories
                                www.racdyn-usa.com BMW, MINI & Porsche performance
                                www.artisticartifacts.com Creative art materials

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