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    UPS Estimated Shipping

    Hello, our store is receiving multiple orders daily that have "Estimated Shipping" as the shipping method. The default shipping method on our store is UPS Ground (no other shipping choice is available at time of checkout). At first we figured this may be caused by products not having assigned weights, but have now confirmed that we are still getting "Estimated Shipping" on products that do have assigned weights. Our next consideration was that "ES" is happening with invalid shipping addresses only. Again, "ES" will pop up despite an address being valid according to the USPS Zip Code Database. The Miva Design Club team is helping us on this issue and believe it may be a miscommunication from the UPS module at time of checkout. Is anyone else having this issue? Any help is greatly appreciated.

    #2
    We have diagnosed a TON of shipping issues and there are any number of things that can cause unexpected "Estimated Shipping" calculations. Very difficult to assist without more information or seeing the bigger picture. If you don't find any answers, feel free to reach out to us.

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