I'm working on a site where the upsell page is extremely slow during the checkout process. It's the multiple items, and the site is fast and the checkout is fast, but when you get to the upsell page in the checkout and click through (either with adding items to your cart or not), it sometimes takes 30 seconds ... not good! Anyone else experienced this issue?
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The transition from the OUSL page to OSEL is the point where the store calls the shipping modules to get costs for the order. What shipping modules are you using? Probably one of them is having a problem because of slow replies from the server it's talking to. You could try disabling the shipping modules, one at a time, and see if the problem goes away. Then you'll know which one is the culprit.
Kent Multer
Magic Metal Productions
http://TheMagicM.com
* Web developer/designer
* E-commerce and Miva
* Author, The Official Miva Web Scripting Book -- available on-line:
http://www.amazon.com/exec/obidos/IS...icmetalproducA -
Bringing this up to speed, we managed to find an issue with one of the shipping modules that was causing the page to take about 60 seconds to transition. After going through everything, it's down to 10-15 seconds ... which is still a long time. We are using USPS Advanced, UPS Custom Integration, Weight Table Ship by World Zone (Weiland) and Min or Subtotal by State Zone (Weiland) ... and that's it. Any other advice or those experience the same issues would be welcome. Thanks!Comment
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If you turn upsell off, does OSEL still take this long to load?Comment
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