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    Braintree payment processing not working

    Payments from Braintree stopped Tuesday March 7th aprox 4:17 PM ET.

    No iFrame appears on our Payments page.

    But we are receiving orders via PayPal Express Checkout.

    Braintree says API logs show that I've been passing my merchant ID instead of my merchant account ID.

    I reset merchant_ID settings in Braintree module and it still doesn't work.

    Miva said they have made no module changes. (makes sense)

    I asked Braintree if they have made API changes. Meanwhile I rolled back to PayPal Website Payments Pro.

    http://www.alphabetsigns.com/

    #2
    Braintree confirmed that they made an API change and is requesting Miva update the Braintree module.



    http://www.alphabetsigns.com/

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      #3
      We've tested using a sandbox account and production account and neither had a problem. We believe that the problem was temporary and is resolved:

      https://status.braintreepayments.com...s/sknplnjj6qd0
      Jim McCormick
      Miva Merchant Support
      866-284-9812

      https://www.miva.com

      Comment


        #4
        I tested it and it is working,

        Thank you for the rapid response and follow up.

        It is nice to see how flexible Miva is to switch payment processors if there is a problem.


        http://www.alphabetsigns.com/

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