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    Preventing Credit Card Fraud / Stolen Card Testing

    How are we supposed to prevent people from testing stolen cards with our site?

    I thought there was a built in feature in Miva Merchant 9 but I just go hammered by someone who must have tried out thousands of card numbers!!!

    Isn't there something built into Miva?
    Mark Romero
    ~~~~~~~~

    #2
    Yes, it's under Payment Settings > Settings - you can set it for Fraud and use reCAPTCHA
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    Comment


      #3
      Originally posted by lesliekirk View Post
      Yes, it's under Payment Settings > Settings - you can set it for Fraud and use reCAPTCHA
      Thanks for the fast response.

      I don't see the ability to set it for Fraud or use re-captcha. Is there a specific module that has to be activated?
      Mark Romero
      ~~~~~~~~

      Comment


        #4
        That's a good question - I had just assumed it was there as part of an update 9.00053

        http://docs.miva.com/how-to-guides/c...rd-fraud-tools
        Leslie Kirk
        Miva Certified Developer
        Miva Merchant Specialist since 1997
        Previously of Webs Your Way
        (aka Leslie Nord leslienord)

        Email me: [email protected]
        www.lesliekirk.com

        Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

        Comment


          #5
          Here are the videos on how to set it up. ReCaptcha is just a setting you enable (you will need an API key from Google). It should be its own tab group right below the Fraud Tab Group

          http://docs.miva.com/videos/customer...ction-settings
          Brennan Heyde
          VP Product
          Miva, Inc.
          [email protected]
          https://www.miva.com

          Comment


            #6
            Originally posted by Siamese-Dream.Com View Post
            How are we supposed to prevent people from testing stolen cards with our site?

            I thought there was a built in feature in Miva Merchant 9 but I just go hammered by someone who must have tried out thousands of card numbers!!!

            Isn't there something built into Miva?
            To enable auto blacklist:
            Click on Menu >>> Payment Settings >>> Settings Tab

            You should see a section for fraud (see link below)
            https://www.screencast.com/t/XuzwP6hCuu

            You can also manually choose to blacklist IPs from the Authorization Failure log
            Click on Menu >>> Click on Order Processing >>> Click on the tab for Authorization Failures. Click on one or more of the failures recorded and click the blacklist button. Set when the blacklist expires (default is never).

            If you have any issues locating the fraud settings, please contact Miva Support @ 800-608-6482.

            Wayne


            Wayne Smith

            Comment


              #7
              Thank you all, Leslie, Brennan and Wayne, for your help. I appreciate it.
              Mark Romero
              ~~~~~~~~

              Comment


                #8
                I had this problem before anything was built into Miva. I installed WolfPaw Fraud Screening. It stopped it in its tracks. It takes a little tweaking and there is a monitoring charge, but it costs virtually nothing. I guess there are more options now, but it really saved us back in 2015.

                Comment


                  #9
                  Instead of WolfPaw, do you support FraudLabs Pro? We have been using it in the Shopify and it is fantastic.

                  Comment


                    #10
                    Wolfpaw isn't the fraud protector, it's MaxMind, WolfPaw is just the module builder who made the Miva portion. I haven't heard of FraudLabs Pro but we'll look into it.
                    Thanks,

                    Rick Wilson
                    CEO
                    Miva, Inc.
                    [email protected]
                    https://www.miva.com

                    Comment


                      #11
                      Isn't there some built in way in Miva to add a timing delay to invalid credit card attempts? I can't find it now but I believe we have the response set in OPAY to increase the invalid card response by an additional second each time a credit card is refused. The idea is to make the replies to a bad checkout so time consuming that eventually the fraudster gives up.
                      Larry
                      Luce Kanun Web Design
                      www.facebook.com/wajake41
                      www.plus.google.com/116415026668025242914/posts?hl=en


                      Comment


                        #12
                        Have you looked at the Payment Settings > Settings? You can activate Fraud and reCAPTCHA settings there.
                        Leslie Kirk
                        Miva Certified Developer
                        Miva Merchant Specialist since 1997
                        Previously of Webs Your Way
                        (aka Leslie Nord leslienord)

                        Email me: [email protected]
                        www.lesliekirk.com

                        Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                        Comment


                          #13
                          Hi Leslie, found it. Thanks for refreshing my memory. We have: 2 second delay on failure, invalidate checkout after 15 attempts, automatic blacklist, and user IP blocked for 1 hour. I was mistaken by the delay, I thought it was progressively longer for each failure.
                          Larry
                          Luce Kanun Web Design
                          www.facebook.com/wajake41
                          www.plus.google.com/116415026668025242914/posts?hl=en


                          Comment


                            #14
                            I use Wolfpaw/maxmind and I get an antifraud message nearly once or twice per week indicating 'bingbot' aka Microsoft is attempting to complete a test sale on my site. I tried to white list the IP but they use hundreds of different IPs. Has anyone else seen this?

                            Comment


                              #15
                              Originally posted by dutch View Post
                              I use Wolfpaw/maxmind and I get an antifraud message nearly once or twice per week indicating 'bingbot' aka Microsoft is attempting to complete a test sale on my site. I tried to white list the IP but they use hundreds of different IPs. Has anyone else seen this?
                              I don't think you want to whitelist a seach bot trying to place an order. It's not helpful (from an SEO standpoint) and could even be detrimental. Instead, I'd add 'nofollow' attributes to all 'cart' and 'account' related links.

                              Dream Feature: (Make such links, by default, nofollow)?
                              Bruce Golub
                              Phosphor Media - "Your Success is our Business"

                              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                              phosphormedia.com

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