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    Subscriptions with Price Group problem

    I am trying to assign my Subscriptions to a price group following the instructions here: http://docs.miva.com/how-to-guides/s...ion-management. The problem is that all shoppers are getting the discount whether they purchase a subscription or not. I have the subscriptions assigned in "Qualifying Subscriptions" . I don't see any other option that might correct this.
    Highly caffeinated
    http://www.coffeehouseexpress.com

    #2
    Make sure you have qualifying quantity set to 1 in the price group settings. The Qualifying Subscriptions/Products are ignored if you don't have the quantity set to at least one.

    Also, setting the qualifying Subscriptions is different than the discounted subscriptions. The qualifying subscriptions are the subscriptions that must be in your cart to be eligible for the discount. They are not actually discounted.

    What you probably want to do is just set the Discounted Subscriptions.
    Brennan Heyde
    VP Product
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Originally posted by Brennan View Post
      What you probably want to do is just set the Discounted Subscriptions.
      Thanks Brennan - That was my problem, the Discounted Subscriptions button was not visible. The first screenshot in the instructions show the discount type as a Basket Discount but it really needs to be a Product Discount as shown in the second screenshot, then the Discounted Subscriptions button appears. It now seems to work, all I have is the subscriptions assigned to the Discounted Subscriptions tab ( I removed them from the Qualifying Subscriptions tab as you advised.)
      Highly caffeinated
      http://www.coffeehouseexpress.com

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