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Selecting FedEx Signature Options

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    Selecting FedEx Signature Options

    We'd like to give our customers the option to require an adult signature on their delivery. Is it possible to add this as a checkbox that customers can select? We're using the standard FedEx Web Services module.

    #2
    I believe when you use that module to create a label, that's under the Signature options for the label. It's been a while since I've personally made a FedEx label, but that's how it works in our Endicia module.
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Thanks, Rick. My goal is to add this to the checkout process so that the rate reflects the added charge before the customer pays. There would also need to be a note that adult signature was selected so it can be printed on the label correctly. Is this possible?

      Comment


        #4
        I don't think we have a way to calculate that via the rating API but I can check. If it's a standard upcharge (say always $4) then there's ways to do that.
        Thanks,

        Rick Wilson
        CEO
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Rick,
          It should always be a flat fee. Is it possible to manipulate the shipping rate through the template code? That would let us add or remove it based on a variable value.

          Josh

          Comment


            #6
            There is a setting in the FedEx module to always request a signature and if set will always include the flat fee into the rate. But this is an all or nothing option.

            It is possible to modify this via template code. I'll see if I can get an example.
            Brennan Heyde
            VP Product
            Miva, Inc.
            [email protected]
            https://www.miva.com

            Comment


              #7
              Thanks, Brennan. Is it possible to get the source code for that shipping module? It's not in the LSK, but I've had several situations like this where it would have been helpful.

              Comment


                #8
                I don't think we're allowed to release that source due to our contract with FedEx.
                Thanks,

                Rick Wilson
                CEO
                Miva, Inc.
                [email protected]
                https://www.miva.com

                Comment


                  #9
                  We give FedEx quite a lot of money, so I'll bet they wouldn't mind :). I can have my FedEx people call your FedEx people.

                  Comment


                    #10
                    You've clearly never dealt with FedEx legal
                    Thanks,

                    Rick Wilson
                    CEO
                    Miva, Inc.
                    [email protected]
                    https://www.miva.com

                    Comment


                      #11
                      Haha... Challenge accepted! :)

                      Comment


                        #12
                        Is there a way with the Fedex module to not have it default to insurance on?

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