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Is Shipworks Necessary?

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  • Is Shipworks Necessary?

    We are upgrading from Merchant 4.x to 5.5. We have been using Shipworks to:

    Download orders/print UPS labels
    Print packing slips
    Resend Invoices by e-mail
    E-mail shipping notices with tracking info by e-mail

    We don't use it for any other type of reporting or processing.

    We are still using a very old version that we purchased. Now they are on a SaaS model and it is pricey for our volume.

    I am hoping that either MIVA Merchant can do what we need it to do or that there is a module that we can purchase that will do what we need.

    Any suggestions/advice?

    Thanks in advance!
    ---------------------------------
    Robin McDermott, CQE
    Director of Training
    QualityTrainingPortal.com

  • #2
    Re: Is Shipworks Necessary?

    Not necessary - but if you handle more than 10-20 orders a day - well worth it!
    We now handle about 100 a day, 7 days a week from multiple outlets

    And Shipworks is worth its weight in gold!
    Do the 30 day free trial..

    Bill

    Originally posted by robinemcd View Post
    We are upgrading from Merchant 4.x to 5.5. We have been using Shipworks to:

    Download orders/print UPS labels
    Print packing slips
    Resend Invoices by e-mail
    E-mail shipping notices with tracking info by e-mail

    We don't use it for any other type of reporting or processing.

    We are still using a very old version that we purchased. Now they are on a SaaS model and it is pricey for our volume.

    I am hoping that either MIVA Merchant can do what we need it to do or that there is a module that we can purchase that will do what we need.

    Any suggestions/advice?

    Thanks in advance!
    William Gilligan - Gilligan & Ferneman, LLC
    www.GilliganandFerneman.com
    #427 (2012) #989 (2013) - Inc Magazine Fastest Growing Private Companies

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    • #4
      Re: Is Shipworks Necessary?

      90% of our orders are downloadable software. So, it sounds like for the 4-5 hardgoods orders that we ship a week, we probably don't need it. Thanks for your insight. I do agree that it is a great program and if we actually shipped more, it would be well worth the investment.
      ---------------------------------
      Robin McDermott, CQE
      Director of Training
      QualityTrainingPortal.com

      Comment

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