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Does Bronto use a module?

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    Does Bronto use a module?

    Is there a module that goes with the Bronto API? I'm trying to figure out why a Bronto configuration stopped sending Bronto Customer Sync Report. I don't know if I need to reach out to Bronto or to Miva who fixed an email issue with it over 2 years ago.
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    #2
    Hey Leslie,

    There currently isn't any modules that I'm aware of that connect directly with Bronto. I've been involved with a few integrations with their service and there are two methods that I've seen that allow for passing data from Miva to Bronto. The first solution I've seen utilizes javascript and wraps up some information and passes the data to Bronto using what they refer to as a tracking pixel, which basically means the javascript simply prints an image tag to the page with the src pointing to the bronto API endpoint. I believe Javascript Conversion Tracking has to be enabled in the Bronto control panel, and if I remember correctly they provide code snippets to use for that. Here is some info on that method: http://blog.bronto.com/product/javas...-segmentation/

    The other method I've seen that tends to be more common as it is a lot more robust is using their SOAP API. This typically deals with Miva passing the data off to a PHP file on the server that connects to the Bronto API to pass data. This is typically done with an mvt:call or a toolkit callurl function in the page template to pass data to the PHP file (I've also seen it done with AJAX). From there the PHP file takes the data and packages it up in the SOAP envelope to send to Bronto. They have pretty good documentation and PHP examples here: http://dev.bronto.com/tutorials/rest...ate-order-php/

    As for who to contact on this issue, I would say you're welcome to start with us. I'm a bit unfamiliar with the Bronto Customer Sync Report, and can't find really anything related to that online, but I do know that there is an API method of passing customer information to Bronto, so if the issue lies with that, we may be able to help you troubleshoot that. If the issue is more that the data is sending fine, there is just a report that stopped working or running, that sounds like it would be more on the Bronto end. If you send in a ticket, feel free to reference my name and this post and I'd be happy to work with the tech to look into it further.

    - Joe

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