Introducing

The Managed Account Program

A Partner for Growth


Our Managed Account Program is an innovative monthly support & service plan which gives you easy access to our in-house Professional Services team – the most experienced Miva Merchant experts in the industry.

Always ready to serve you

As a member of MAP, you'll enjoy priority access to Miva's team of strategy, design and development experts.

Inspiration by the hour

Our team will help you design, build, and deploy solutions on any scale, and you'll only pay for the time you use.

Expert guidance, proven results

From innovative shopping experiences to seamless back-end integrations, you'll find the support you need, when you need it.

Custom Support Tailored to Your Needs

Choose the right program for your business' needs, and receive hands-on technical, creative, and strategic support that's tailored to your success.

Professional MAP


$125
Per Month

  • Priority access to our Professional Services team.
  • Expert consulting, design & development work on demand.
  • Analytics certified strategists and developers.
  • A dedicated account manager who will be your "point person" whenever you need assistance.
  • One hour of Professional Services work each month included with membership.
  • A discounted rate of $125/hr for additional work if you require it (standard rate is $150/hr for Professional Developer Queue).
  • "Roll over" hours: if you don't use your pre-paid consulting time each month, those hours will be available in subsequent months (up to 12 hours).

Enterprise MAP


$250
Per Month

  • Monthly performance reporting, Google analysis, and UX recommendations.
  • Priority access to our Enterprise Developer Queue.
  • Choose between Professional Developer Queue ($125/hr) for ongoing maintenance or Enterprise Developer Queue ($175/hr) for mission critical objectives.
  • Level II strategic advisory access, thought leadership, expert consulting, & strategy for decision making.
  • UI, UX, and CX evaluations & analysis.
  • Analytics certified strategists and developers.
  • A dedicated, senior account manager – your "point person" whenever you need assistance.
  • Enterprise developer retainers (guaranteed Enterprise Developer resources) available upon request.

Take Your Site to the Next Level

  • Expertise

    Visionary know-how.

  • Innovation

    Practical solutions.

  • Everyday

    Strategic partners on call.

Learn More About MAP


Who Should Enroll in MAP?

The Managed Account Program is a great option for online store owners who want an expert design and development team on call. Whether you run a boutique website or an enterprise-level business, Miva's world class Professional Services team can help you tackle challenges and take your business to the next level.

How Does MAP Work?

Enroll today, and you'll gain instant access to program benefits. Your personal account manager will be available to discuss and schedule consulting sessions. After submitting your requests, you'll be given time estimates and work can commence immediately. Billing for time consumed is processed weekly.

What Kinds of Work Can I Request?

No request is too big or too small. Whether you want us to execute a quick aesthetic change to your site, or need detailed assistance with advanced Miva features, we can help. If you can dream it up, we can help you achieve it!

Delivering innovative solutions for everyday issues as they arise.

  • Ecommerce Strategy
  • UX Design & Branding
  • Mobile Optimization
  • Custom Feature & Function Enhancements
  • Conversion Rate Optimization & Testing
  • Site Speed & Performance Upgrades
  • On-Page SEO & Analysis
  • Troubleshooting & Solution-Based Problem Solving
  • Business Rules Configuration

MAP can also be used for in-depth training on a specific topic, from design to data migration. This one-on-one tutoring is a great use of MAP support, and is perfect for enhancing your in-house team's skill sets.

How to Get Started

Sign up instantly online or contact your Miva sales rep for more information.

or Call: 800-608.6482

Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.

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