Enhance Customer Experience with Video

Videos have changed the way people use the web and offers online retailers an exceptional opportunity to enhance the customer experience online. Rick Wilson, VP of Miva Merchant, presents how Amazon utilizes video to improve the customer experience which usually results in an increased conversion rate.

Please note there is a 30 second introduction prior to the actual video content, thank you for your patience:

<iframe id=“65832556-55c8-45ef-8d58-7e395cb03efc” src=“https://www.yourbusinesschannel.com/WebService.aspx?ws=singleplayer&s=57a9251c-8a34-4352-b671-cfd997724083&pk=652” marginheight=“0” marginwidth=“0” width=“320” height=“266” frameborder=“0” scrolling=“no”></iframe>

How do you use video on your website to help your customers? Leave a comment on what you have tried and what has worked for your ecommerce site below.