Browser verification is a new security feature designed to keep the data on your ecommerce site safe and secure. Existing Miva admin users will begin verifying their browsers with the release of Miva 9.11 on August 14. Communication by email is a crucial component to the process.
Users who don't have an email address (or can't access the email account) on file won't be able to log into the Miva platform after August 14. If a user without an email on file attempts to log in, the verification code will be sent to the email listed under Domain Settings as a fallback.
Avoid confusion – register all user emails today!
Important Note: If you use an external platform that authenticates to Miva via an API connection through a Miva user profile – for example, Synchro, ShipStation, Stone Edge, ShipWorks, Dynamic Order Export, etc. – please click here to be sent instructions on how to enable these users to continue to connect to Miva after the 9.11 update.