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  • Error MER-DTB-00022



    ------_=_NextPart_001_01C41CC9.95DDCF84
    Content-Type: text/plain

    Hello,

    I just started learning how to maintain Miva Merchant for the company I
    work for. I have just discovered an error that is keeping customers from
    viewing the store categories. Can someone please help? I am not sure
    what this error means and I haven't any indication of what may be
    causing the problem.

    The error occurs when you go to this URL:

    <A HREF ="http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY">http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY</A>
    <<A HREF ="http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY&Store_Code=Re">http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY&Store_Code=Re</A>
    seller&Category_Code=C1> &Store_Code=Reseller&Category_Code=C1

    ------------------------------------------------------------------------
    ---

    Fatal Error

    Miva Merchant has encountered a fatal error and is unable to continue.
    The following information may assist you in determining the cause of the
    error:


    Error Code:
    MER-DTB-00022

    Description:
    Category 'C1' not found

    ------------------------------------------------------------------------
    ---

    The category C1 does exist in the cart, so I have no idea why it's
    getting this error. Please help!

    Thanks,

    -Tilly


    ------_=_NextPart_001_01C41CC9.95DDCF84--

  • Error MER-DTB-00022



    Looks to me like you have no categories or they are assigned to
    availability groups, the normal cat tree has not categories and you have
    static links to categories in the footer.

    This could be the cause.

    Vic Vega
    WolfPaw Computers
    Miva Merchant Hosting Specialists
    "Put the power of the pack to work for you!"(sm)
    Ph: 1 (866) WOLFPAW
    www.wpcomp.com


    -----Original Message-----
    From: [email protected]
    [mailto:[email protected]] On Behalf Of Tilly Caley
    Sent: Wednesday, April 07, 2004 12:57 PM
    To: [email protected]
    Subject: [mru] Error MER-DTB-00022


    Hello,

    I just started learning how to maintain Miva Merchant for the company I
    work for. I have just discovered an error that is keeping customers from
    viewing the store categories. Can someone please help? I am not sure
    what this error means and I haven't any indication of what may be
    causing the problem.

    The error occurs when you go to this URL:

    <A HREF ="http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY">http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY</A>
    <<A HREF ="http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY&Store_Code=Re">http://www.gocables.com/Merchant2/merchant.mv?Screen=CTGY&Store_Code=Re</A>
    seller&Category_Code=C1> &Store_Code=Reseller&Category_Code=C1

    ------------------------------------------------------------------------
    ---

    Fatal Error

    Miva Merchant has encountered a fatal error and is unable to continue.
    The following information may assist you in determining the cause of the
    error:


    Error Code:
    MER-DTB-00022

    Description:
    Category 'C1' not found

    ------------------------------------------------------------------------
    ---

    The category C1 does exist in the cart, so I have no idea why it's
    getting this error. Please help!

    Thanks,

    -Tilly


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