Announcement

#2 · 05-06-04, 03:02 PM

When an order payment type is "Check".. the check# is n

Hi Arnold,

Can you explain what you mean by "not updating the QB check # field when
there is a payment type of check"? I'm not sure what you are referring to.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
A FindWhat Company
NASDAQ: FWHT
(858) 490-2570
Mon. - Fri., 9am - 5pm (PT)

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-----Original Message-----
From: egetbetterCustomerService [mailto:[email protected]]
Sent: Thursday, May 06, 2004 12:45 PM
To: [email protected]
Subject: [scu] When an order payment type is "Check".. the check# is not
sync'd

Hi,

Is there a problem with MS not updating the QB check # field when there
is a payment type of check?

I'm finally using 1.51 and thought payment types issue had been
resolved?

Thanks,
Arnold

[email protected] <mailto:[email protected]>

www.egetbetter.com <<A HREF ="http://www.egetbetter.com/> ">http://www.egetbetter.com/> </A>

#3 · 05-07-04, 10:08 AM

When an order payment type is "Check".. the check# is n

Hi Arnold,

With Miva Synchro v1.51, a new feature was added called "Retrieve =
Payment
Information". With this, you can specify an order number or a range of
orders, and retrieve that check payment information, which you can then
enter into QuickBooks. More information on it can be found on page 35 =
of the
Miva Synchro User Guide
(<A HREF =/"http://www.miva.com/docs/synchro/SynchroGuide150.pdf)/">http://www.miva.com/docs/synchro/SynchroGuide150.pdf)</A>.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
A FindWhat Company
NASDAQ: FWHT
(858) 490-2570
Mon. - Fri., 9am - 5pm (PT)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************

-----Original Message-----
From: am [mailto:[email protected]]
Sent: Friday, May 07, 2004 12:14 AM
To: 'Miva User Group Support'
Subject: RE: [scu] When an order payment type is "Check".. the check# =
is
not sync'd

Hi Jimmy,

Yes, we are now at v1.51.

When a customer pays by check in Miva Merchant, they enter their check# =
(we
will also sometimes complete a phone order using Miva Merchant and =
record
the customer's check#). Miva Synchro does not transfer the check# to =
QB.

Miva Synchro will get the QB payment type correct (payment type Check), =
but
will not provide the check#.

I assume this might be related to the fact that you do not transfer =
credit
card# (which I recall people discussing that it had to do with security
issues, etc). But, when the payment is of type check, why can't we get =
the
check# sync'd in QB?

Thanks,
Arnold

PS/Aside: in addition to the umlaut problem reported earlier, there =
also
seems to be a problem with tilde (ran into that one when a product had =
a
label in Espa=F1ol.

-----Original Message-----
From: Miva User Group Support [mailto:[email protected]]=20
Sent: Thursday, May 06, 2004 4:03 PM
To: Synchro Users; 'egetbetterCustomerService'
Subject: RE: [scu] When an order payment type is "Check".. the check# =
is not
sync'd

Hi Arnold,

Can you explain what you mean by "not updating the QB check # field =
when
there is a payment type of check"? I'm not sure what you are referring =
to.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
A FindWhat Company
NASDAQ: FWHT
(858) 490-2570
Mon. - Fri., 9am - 5pm (PT)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************

-----Original Message-----
From: egetbetterCustomerService [mailto:[email protected]]
Sent: Thursday, May 06, 2004 12:45 PM
To: [email protected]
Subject: [scu] When an order payment type is "Check".. the check# is =
not
sync'd

Hi,

=20

Is there a problem with MS not updating the QB check # field when there
is a payment type of check?

=20

I'm finally using 1.51 and thought payment types issue had been
resolved?

=20

Thanks,
Arnold

[email protected] <mailto:[email protected]> =20

www.egetbetter.com <<A HREF ="http://www.egetbetter.com/> =20">http://www.egetbetter.com/> =20</A>

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When an order payment type is "Check".. the check# is not sync'd

When an order payment type is "Check".. the check# is not sync'd

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