Hi Glenn,
Well, all versions of QuickBooks in the 2003 series use the same API, so we
anticipate that Miva Synchro will work the same with the Enterprise and
Premiere versions. However, we do not have copies of those versions yet to
do in depth testing.
Thanks.
Jimmy
Miva Support Engineer
Please REPLY to keep message history.
Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)
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-----Original Message-----
From: Glenn Coleman [mailto:[email protected]]
Sent: Tuesday, September 23, 2003 10:23 AM
To: [email protected]
Subject: RE: [scu] Synchro-IS IT REALLY READY ?
I am curious if beta testers are running the correct version of Quick Books?
Just an observation, since it mentions that QuickBooks Pro is the only
version that it works with. Is that the case? I am interested in
QuickBooks Premiere and Enterprise editions. How long before those versions
will work with Miva?
Thanks in advance,
Glenn
>From: Miva User Group Support <[email protected]>
>To: 'Eric Richards' <[email protected]>, Synchro Users
><[email protected]>
>Subject: RE: [scu] Synchro-IS IT REALLY READY ?
>Date: Tue, 23 Sep 2003 10:02:17 -0700
>
>Eric,
>
>Here are some replies to your list...
>
>1. Data loss, synchro has a tendency to delete products from Miva when
>synchronizing
>:::We are aware of customer's having this issue, but as of yet, have not
>been able to reproduce it. Anybody than can reproduce this, please send all
>3 Miva Synchro log files to [email protected] and any other helpful
>info.
>
>2. Why does synchro send data from quickbooks to Miva when you specifically
>state - Transfer from Miva to Quickbooks only
>:::There is no such setting in Miva Synchro. It will always synchronize in
>both directions. The setting you are thinking about is whether or not to
>ADD
>products created in Miva Merchant to QuickBooks and vice versa.
>
>3. Shipping costs not being added to quickbook invoices
>:::There are 3 methods to adding Shipping costs to QuickBook Invoices. As a
>Line Item on the Invoice, by Creating/Using your Miva Merchant shipping
>method as fixed, or by using pre-defined fixed QuickBooks methods. By using
>the Line Item option, you must create an Item in your QuickBooks company
>for
>the Shipping Charges.
>
>4. Ability to reset the order number from within synchro as to where to
>start processing orders. As mentioned in an earlier post, I believe that
>if
>Synchro thinks and order has already been processed, even if it hasn't, it
>will not be processed by synchro.
>:::Currently checking with Development to see if this is a feature we would
>like to add.
>
>5. Ability to setup schedules for orders, customers and products
>independently. This is more of an enhancement but while we want to process
>orders on the hour, products should be updated once a day at a specified
>time.
>:::I will ask Development about adding this as well.
>
>6. Better documentation - I know this will come with time, but any
>additional info would help.
>:::Full Documentation is still being worked on.
>
>Thanks.
>
>Jimmy
>Miva Support Engineer
>Please REPLY to keep message history.
>
>Miva Corporation
>(858) 490-2570
>Mon. - Fri., 9am - 5pm (PST)
>
>***********************************
>Do you have questions? We have answers!
>Check out our FAQ at:
><A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
>***********************************
>NEW! Miva Service Club
>Starting at only $149/yr.
>Visit www.miva.com/support for details.
>***********************************
>
>
>
>-----Original Message-----
>From: Eric Richards [mailto:[email protected]]
>Sent: Monday, September 22, 2003 10:11 PM
>To: ddd; [email protected]
>Subject: RE: [scu] Synchro-IS IT REALLY READY ?
>
>
>Hi Dailia, I couldn't agree with you more. There are a couple of issues
>that are really bugging me and unfortunately has caused my boss to hold off
>on using this product till I (we) get some more answers. As a software
>developer, I do understand the issues related to beta releases and as an
>early beta tester, I also understand the risks. That being said, data loss
>is a hugh issue, and one that should be addressed quickly by Miva. I would
>love to create the scenario where data is deleted from Miva, as this would
>help support, but I can't really use the product anymore because of it. If
>anyone outthere has info on how to recreate this problem in a test
>environement, I believe it would be helpful for the Miva support people.
>
>Anyway, here are my list of current issues with Synchro. Everyone please
>feel free to add to the list. Maybe we could come up with a list so they
>can
>focus on the top issues.
>
>1. Data loss, synchro has a tendency to delete products from Miva when
>synchronizing
>2. Why does synchro send data from quickbooks to Miva when you specifically
>state - Transfer from Miva to Quickbooks only
>3. Shipping costs not being added to quickbook invoices
>4. Ability to reset the order number from within synchro as to where to
>start processing orders. As mentioned in an earlier post, I believe that
>if
>Synchro thinks and order has already been processed, even if it hasn't, it
>will not be processed by synchro.
>5. Ability to setup schedules for orders, customers and products
>independently. This is more of an enhancement but while we want to process
>orders on the hour, products should be updated once a day at a specified
>time.
>6. Better documentation - I know this will come with time, but any
>additional info would help.
>
>
>-----Original Message-----
>From: ddd [mailto:[email protected]]
>Sent: Monday, September 22, 2003 9:27 PM
>To: [email protected]
>Subject: [scu] Synchro-IS IT REALLY READY ?
>
>
>Dalia Miller
><A HREF ="http://www.3dstereo.com">http://www.3dstereo.com</A>
>
>
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