Announcement

Collapse
No announcement yet.

FedEx Declared Value

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    FedEx Declared Value

    We are located in Canada and ship every day to the U.S.
    Accounting has noticed that some of our U.S. customers are being overcharged on the website, compared to the FedEx bill that we receive.
    I have determined that the overcharge is coming as a result of a Declared Value being applied to the more expensive items that are ordered.
    FedEx Web Services in Miva submits the Declared Value automatically, but there is no option to turn it off.
    Having used UPS in Miva in the past, I remember that module had an option to turn it off.

    Why can't we have an option in the FedEx Web Services module to turn off the Declared Value being applied ?
Working...
X