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"From Name" in Abandoned Cart Email

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    "From Name" in Abandoned Cart Email

    Miva allows abandoned cart emails to be sent to customers who login, but don't complete checkout. This is a great idea. Unfortunately, customers receive an email that is not very descriptive of the entity who sends the email. It would be great if miva would add a field that I could populate with my business name.

    #2
    Within the Order Fulfillment Settings section of the Miva admin you can find a batch list of all the Template Based Emails including the Abandoned Basket email. When you double click or hit the pencil icon to edit the template you can add your business name to the name field at the top. Or you for more control you can update the template by selecting the Edit Template button when the Abandoned Basket email is selected. This will give you full control of the email where you can add a logo and any style customization.



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    Nicholas Adkins
    Technical Training Specialist / Miva, Inc.
    [email protected]
    https://www.miva.com/mivalearn

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