Announcement

Collapse
No announcement yet.

image type does not work

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    image type does not work

    When you add an image to your store and select image type as main, 1st 2nd, 3rd then select to add to the product page it does NOT display the images in the order you select. I know you can then sort, edit display, edit, save and reload. However, this is very time consuming! Please fix this bug. Thank you!
    Donna Bunnell
    Treasures of the Southwest
    www.treasuresofthesouthwest.com

    #2
    Originally posted by Donna View Post
    When you add an image to your store and select image type as main, 1st 2nd, 3rd then select to add to the product page it does NOT display the images in the order you select. I know you can then sort, edit display, edit, save and reload. However, this is very time consuming! Please fix this bug. Thank you!
    The Image Type isn't necessarily a method to sort the images - but you are right, it should be. I do think this has been brought up before too. I think if I understand correctly the images sort themself by file name, but I could be wrong.

    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    Comment


      #3
      Hi Leslie,

      The file names are in the order that I want the images to display. I have tried everything but it just doesn't work.

      I wonder what the purpose is of the image type option if it isn't how you want your images to display?

      I hope Miva fixes this soon.

      Thank you,
      Donna
      www.treasuresofthesouthwest.com
      Donna Bunnell
      Treasures of the Southwest
      www.treasuresofthesouthwest.com

      Comment


        #4
        The fastest work around I have ever come up with is to upload them one at a time and in the order you want to display them.
        Mark Hood
        Vermont Gear

        Comment


          #5
          Thanks Mark for your idea!

          I am hoping that adding images, a basic function for any website, works in Miva soon.

          Donna
          Donna Bunnell
          Treasures of the Southwest
          www.treasuresofthesouthwest.com

          Comment


            #6
            Have you talked to tech support and made sure this is a bug, I'm not 100% clear on your issue, but displaying images obviously works fine in Miva.

            You should call TAC 800-608-MIVA and walk through your issue with them, they'll either show you how to fix your problem or confirm there is a bug.

            You shouldn't assume that posting here will highlight it as a bug or accelerate it being fixed (assuming it is way)
            Thanks,

            Rick Wilson
            CEO
            Miva, Inc.
            [email protected]
            https://www.miva.com

            Comment


              #7
              This is likely not a bug since those are custom image types. The levels framework does not explicitly use these additional image types for the sort order. That custom feature would have to be created in the image machine on your PROD page by a developer. By default, levels uses the sort order of the images in the catalog, similar to product list results.

              We'll need a support ticket to investigate further.

              Comment


                #8
                This is how I explained this in my first post.

                When you add an image to your store and select image type as main, 1st 2nd, 3rd then select to add to the product page it does NOT display the images in the order you select. I know you can then sort, edit display, edit, save and reload. However, this is very time consuming!

                I have previously spoken to support about this issue without resolving it. Maybe you don't call this a bug, but whatever you call it it doesn't work. I posted it here in "Dream Features hoping that this issue would be resolved. This should be built in Miva without having to pay a developer.

                I am still hoping that this will be treated as a Dream Feature and be fixed.

                Donna


                Donna Bunnell
                Treasures of the Southwest
                www.treasuresofthesouthwest.com

                Comment


                  #9
                  Originally posted by Donna View Post
                  This is how I explained this in my first post.

                  When you add an image to your store and select image type as main, 1st 2nd, 3rd then select to add to the product page it does NOT display the images in the order you select. I know you can then sort, edit display, edit, save and reload. However, this is very time consuming!

                  I have previously spoken to support about this issue without resolving it. Maybe you don't call this a bug, but whatever you call it it doesn't work. I posted it here in "Dream Features hoping that this issue would be resolved. This should be built in Miva without having to pay a developer.

                  I am still hoping that this will be treated as a Dream Feature and be fixed.

                  Donna

                  I understand your dream feature suggestion but this is just two suggestions for the time being. I find it must faster to upload images one at a time which will keep them in order. Most of the time we don't care what order the other images are so we just do it twice uploading the main and then doing another upload for the others. You can also control this with a naming convention for the files that will keep them in order,
                  Mark Hood
                  Vermont Gear

                  Comment


                    #10
                    Hi Mark,

                    Thank you for your suggestions.

                    Donna
                    Donna Bunnell
                    Treasures of the Southwest
                    www.treasuresofthesouthwest.com

                    Comment


                      #11
                      Originally posted by Rick Wilson View Post
                      Have you talked to tech support and made sure this is a bug, I'm not 100% clear on your issue, but displaying images obviously works fine in Miva.

                      You should call TAC 800-608-MIVA and walk through your issue with them, they'll either show you how to fix your problem or confirm there is a bug.

                      You shouldn't assume that posting here will highlight it as a bug or accelerate it being fixed (assuming it is way)
                      I don't think this is a bug - the question has come up a number of times before. I was thinking the answer I had been given about this related to the file name. It's a bigger issue when you use a import file to assign the image paths to the product and expect the images to appear in the order of the upload.
                      Leslie Kirk
                      Miva Certified Developer
                      Miva Merchant Specialist since 1997
                      Previously of Webs Your Way
                      (aka Leslie Nord leslienord)

                      Email me: [email protected]
                      www.lesliekirk.com

                      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                      Comment


                        #12
                        Thank you Leslie! Still hoping for a fix!

                        Donna
                        Donna Bunnell
                        Treasures of the Southwest
                        www.treasuresofthesouthwest.com

                        Comment


                          #13
                          Originally posted by Donna View Post
                          Thank you Leslie! Still hoping for a fix!

                          Donna
                          Donna, something I noticed but have not confirmed. I just used a flat file import to assign images to products. It "looks" like the images assigned themselves in an alpha-numeric order. The Image Types were assigned in the order they needed to display but I don't think it was the Image Type. I also made sure the file was set up to load in the Image Type order I needed but I still think it looked for the alpha-numeric in the file name.

                          Leslie
                          Leslie Kirk
                          Miva Certified Developer
                          Miva Merchant Specialist since 1997
                          Previously of Webs Your Way
                          (aka Leslie Nord leslienord)

                          Email me: [email protected]
                          www.lesliekirk.com

                          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                          Comment


                            #14
                            Hi Leslie,

                            I don't use a flat file but I do use the file numbers in order.
                            It is a crap shoot! Sometimes it works but most of the time it doesn't.
                            Thank you for your help.

                            Have a great day,
                            Donna
                            Donna Bunnell
                            Treasures of the Southwest
                            www.treasuresofthesouthwest.com

                            Comment

                            Working...
                            X