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Help, current shipping configuration and/or limitations causing lost sales.

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    Help, current shipping configuration and/or limitations causing lost sales.

    Help, current shipping configurations and/or limitations causing lost sales.

    Current Shipping Options (Both US & International):
    • Free Shipping GE $X (US Only)
    • Base $X + $X per Item
    • Flat Rate $X (Lightweight product categories only)
    • Heavy Items Surcharge $X per Item (Non-lightweight products, using EP Miscellaneous Fee)
    Problems:
    1. Problem: If only one of many lightweight products in an order failed to be assigned to a flat rate Permitted Shipping Methods, only non-lightweight shipping rates become available causing a lost sale.
    Suggested Solution: Ability to assign Permitted Shipping Methods to lightweight product categories like Price Groups does.
    2. Problem: If one or more non-lightweight product(s) is added to an order of lightweight product(s), all applicable shipping rate rules are aggregated causing a lost in sale.
    Suggested Solution: Ability for non-lightweight shipping rate rules to exclude lightweight Permitted Shipping Methods like Price Groups does.

    Suggestions?
    Thank you, Bill Davis
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