Okay, how would I go about doing this and what template(s) would be involved. I used to have something years ago when it was still MM4 but I've never done this since evolving into MM10.2.
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If it were me, I would probably put this on the page where the customer selects the shipping and payment method. That would give them the information before they commit to giving you their credit card number. That page template is OSEL. You can look through that page's code and determine where you want to place your text. Insert it there, and save the page. -
"I want to have a statement on the customer order confirmation ***reiterating*** certain shipping policies (since shipping things are a nightmare right now)." (my emphasis)
Good idea. We've done it forever and it can save a phone call or two or act as a polite reminder. Never had anyone be angry because of it.Leave a comment:
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personally, messages like this should go right before the final order confirmation page. not reading, and then being told AFTER you've ordered...kind of makes customers even madder than they are normally :)Leave a comment:
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You can find this in Order Fulfillment Settings | Template Based Emails | Order Confirmation: Customer. Place a check mark next to that item and then click the button to Edit Template. You can insert the text where you like in the template of the email, and it will be included on all outgoing messages of this type.Leave a comment:
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Customer Order Confirmation Email
Not sure how to do this. I want to have a statement on the customer order confirmation reiterating certain shipping policies (since shipping things are a nightmare right now). What templates would be involved with this? I would be copying the content from my Shipping & Returns Policy page content. Would there be content areas or a footer on the template(s) where I could put this?
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