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    Shipping Estimator is intermittent

    I'm having an issue with the Shipping Estimator not wanting to consistently pull in all shipping rates. The store is using the Viking Coders USPS Advanced module and the built in UPS module. The UPS rates will consistently display but the USPS rates only seem to want to display after I go back to the BASK screen and reselect the Sort Shipping Methods By (to the Lowest Price first). There are two of these select menus (I'm assuming because there are two methods used in the store).

    I'm wondering if the Miva module is kicking out the Viking Coder's USPS Advanced module due to the restrictions that UPS has put on Miva? If this isn't the case, that what on earth is going on?
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    #2
    I forgot to mention that the two shipping methods work PERFECTLY at checkout. It's just the Shipping Estimator that seems to have the issue with consistently pulling in the USPS rates.
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    Comment


      #3
      Something I just noticed - if I go checkout to the OSEL screen, then go back to the BASK screen - the Shipping Estimator works (as expected) on the BASK page and the PROD page. But again, it's not consistant

      http://www.leedsworldrefill.com/BASK.html
      Leslie Kirk
      Miva Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


        #4
        Okay, I guess I'll open a support ticket.
        Leslie Kirk
        Miva Certified Developer
        Miva Merchant Specialist since 1997
        Previously of Webs Your Way
        (aka Leslie Nord leslienord)

        Email me: [email protected]
        www.lesliekirk.com

        Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

        Comment


          #5
          <troll>Hey Leslie. When are you going to quit breaking stuff?</troll>
          Ron Frigon
          Jedi Webmaster Obi-Ron Kenobi

          Comment


            #6
            Originally posted by Ron Frigon View Post
            <troll>Hey Leslie. When are you going to quit breaking stuff?</troll>
            LOL - I wish I got paid to break stuff, I'd be rich
            Leslie Kirk
            Miva Certified Developer
            Miva Merchant Specialist since 1997
            Previously of Webs Your Way
            (aka Leslie Nord leslienord)

            Email me: [email protected]
            www.lesliekirk.com

            Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

            Comment


              #7
              You should at least be on Miva payroll for product testing. If something doesn't work right... You'll find it.
              Ron Frigon
              Jedi Webmaster Obi-Ron Kenobi

              Comment


                #8
                When it doesn't work, have you checked your browser's Inspector pane to see if there are any errors? I know there is some js routines in some of the shipping estimators. Your comment about it working when loading from one path to another kind of points to some error being triggered underneath the DOM.
                Bruce Golub
                Phosphor Media - "Your Success is our Business"

                Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                phosphormedia.com

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                  #9
                  Originally posted by Bruce - PhosphorMedia View Post
                  When it doesn't work, have you checked your browser's Inspector pane to see if there are any errors? I know there is some js routines in some of the shipping estimators. Your comment about it working when loading from one path to another kind of points to some error being triggered underneath the DOM.
                  That makes a lot of sense since I've been fighting javascript issues all over this site. This is the down site to it being an older version of the ReadyTheme and not having a good upgrade path from one version to the next.
                  Leslie Kirk
                  Miva Certified Developer
                  Miva Merchant Specialist since 1997
                  Previously of Webs Your Way
                  (aka Leslie Nord leslienord)

                  Email me: [email protected]
                  www.lesliekirk.com

                  Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                  Comment


                    #10
                    Originally posted by Bruce - PhosphorMedia View Post
                    When it doesn't work, have you checked your browser's Inspector pane to see if there are any errors? I know there is some js routines in some of the shipping estimators. Your comment about it working when loading from one path to another kind of points to some error being triggered underneath the DOM.
                    I'm not seeing any errors being triggered. I've even tried using the actual link that it "navigates" to (as shown in the Console) and get the same results - it only pulls in the UPS rates and no apparent errors. I have a support ticket open up I think I've maxed out their area of expertise.
                    Leslie Kirk
                    Miva Certified Developer
                    Miva Merchant Specialist since 1997
                    Previously of Webs Your Way
                    (aka Leslie Nord leslienord)

                    Email me: [email protected]
                    www.lesliekirk.com

                    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                    Comment


                      #11
                      In the mean time - I've opted to use Bill's shipcalc function from the Toolkit. It seems to have no problem pulling in both rates.
                      Leslie Kirk
                      Miva Certified Developer
                      Miva Merchant Specialist since 1997
                      Previously of Webs Your Way
                      (aka Leslie Nord leslienord)

                      Email me: [email protected]
                      www.lesliekirk.com

                      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                      Comment


                        #12
                        Leslie, I have the same issue with the dropdowns appearing twice. I've checked multiple stores. I think it's a bug in this module maybe.
                        Susan Petracco
                        NetBlazon

                        1.866.400.2444

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                          #13
                          I take that back. I think it does that on BASK if you assign both shipestimate and shipestimate_rates. But on SERT with only shipestimate_rates assigned it works fine. Just one dropdown and I can successfully save it.
                          Susan Petracco
                          NetBlazon

                          1.866.400.2444

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