After Updating to Miva 9.07.03, Inactive products are showing in Category Pages

[tammu]

I have upgraded 2 of my sites to Miva 9.07.03 and since then if we make a product inactive, its still showing in the category page, but if we go directly to the product or from the category the product itself cannot be accessed as its inactive

Is this a bug or Am I doing something wrong,

Thanks and appreciate it

[Eric Foresman]

Hi Tammu

We current have a bug on the issue of setting a product to inactive not causing the product list cache to be updated. Until the fix is out I recommend running the “Delete Cached Product List Entries” scheduled task manually after setting any product to inactive.

Hope this helps

-Eric

[oliverands]

I'm experiencing the same issue, but running the scheduled task manually is not fixing it for me. Any other suggestions?

[oliverands]

For what it's worth, this issue seemed to clear itself with time.

[dcarver]

For what it's worth, this issue seemed to clear itself with time.

It's probably because the scheduled task is set to delete "Expired Cached Product Lists." If you edit the schedule task and change the "Entries to Delete" to "All Cached Product Lists" and re-run the task, you'll should see the changes immediately.

[lynnephelps]

I am having the same problem. Where is this setting located? I have searched for "cache", "delete cached products" and other variations in the MIVA admin search box to no avail.

[wsmith]

I am having the same problem. Where is this setting located? I have searched for "cache", "delete cached products" and other variations in the MIVA admin search box to no avail.

Click on Menu >>> Store Settings and then on the tab for Scheduled Tasks. Contact support if you need any assistance ([email protected] or 800-608-6482).

Wayne

[Bruce - PhosphorMedia]

Also remember that pages can be cached locally by your browser, so "shift-f5" (chrome/FF) to force a reload, or better yet, get an extension that ALWAYS prevents caching. (This also helps understand your customer's first time experiance. I've had several clients remark that their site seems fast, but gets low marks on Page Speed Tests because they have all the resources for their site cached.)

[oliverands]

I had a hard time finding where to change the option too. Sometimes a picture helps.... Remember, after you disable a product, you'll need to go to the scheduled tasks page and manually run this scheduled task to make the product disappear from category pages immediately.

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