Google Anlytics Not Tracking Form Submissions

[Jim Cockerham]

Brennan, I am problem using an old method but I am just tracking pageviews

ga('send', 'pageview', '/&mvt:global:screen;.html');

. My old store had a separate page for the contact form. I was just able to get the goal tracking working buy using a regular expression but your method is probably better. How is the event code triggered? Is it added to the form?

[Brennan]

What does your GA code look like to track the action here? You typically have to have custom event tracking code from GA. Example:

ga('send', 'event', [eventCategory], [eventAction], [eventLabel], [eventValue], [fieldsObject]);

https://developers.google.com/analytics/devguides/collection/analyticsjs/events

[Jim Cockerham]

Anyone figure out a solution for this?

[kayakbabe]

I'm trying to solve the same issue. I tried coding a ga event but.. I got double tracking as merchant.mvc and the event were both tracked. So now I am trying to override the ga-tracking script by replacing the output of the ga-jsencode item. but I don't think we can access it. so... maybe altering the pageview output by ga-tracking is the way to go.

[jbart]

We recently updated our site to a new version using the Shadows Readytheme as starting point. It seems the form submissions no longer trigger a "submitted" page, but add "status=submitted" to the url as an update. Google analytics doesn't seem to be registering this page load and my attempts to trigger a goal completion by page destination including "submitted" have been fruitless.

Anybody care to point me in the right direction for getting GA to acknowledge the form submission as a goal completion?

Thanks :)