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    indicator colors on support.miva.com

    I like the green for active tickets. and the dark grey for closed tickets.
    Can I suggest that awaiting customer response be different than dark grey.

    I miss things because at just a glance I think they are closed.
    maybe yellow for awaiting response? so there is a kind of stoplight signaling going on?
    If you make it a different intensity than the green then it would be okay for colorblind people too.

    #2
    Hi kayakbabe,

    Thanks for making this suggestion. We're looking into changing the Awaiting Customer Reply flag to a different color. Most likely yellow. :-)
    Laura Schindler
    Director of Technical Assistance
    800-608-MIVA (6482)
    http://www.miva.com
    Miva Merchant Technical Assistance Center

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      #3
      We decided to change the color of the Resolved tickets because we felt it would be less disruptive than changing the status colors on open tickets. Can you take a look and let me know if the change makes a difference for you?
      Laura Schindler
      Director of Technical Assistance
      800-608-MIVA (6482)
      http://www.miva.com
      Miva Merchant Technical Assistance Center

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        #4
        I saw that! I think that is great. Much more intuitive! And the awaiting response as well as closed are different. That is great. Thanks!

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          #5
          Originally posted by Laura Schindler View Post
          We decided to change the color of the Resolved tickets because we felt it would be less disruptive than changing the status colors on open tickets. Can you take a look and let me know if the change makes a difference for you?
          It's been a while since I used the support.miva.com page (I email all my support requests in) so I popped in to take a look and it is easier to figure out
          Leslie Kirk
          Miva Certified Developer
          Miva Merchant Specialist since 1997
          Previously of Webs Your Way
          (aka Leslie Nord leslienord)

          Email me: [email protected]
          www.lesliekirk.com

          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

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