indicator colors on support.miva.com

[lesliekirk]

We decided to change the color of the Resolved tickets because we felt it would be less disruptive than changing the status colors on open tickets. Can you take a look and let me know if the change makes a difference for you?

It's been a while since I used the support.miva.com page (I email all my support requests in) so I popped in to take a look and it is easier to figure out

[kayakbabe]

I saw that! I think that is great. Much more intuitive! And the awaiting response as well as closed are different. That is great. Thanks!

[Laura Schindler]

We decided to change the color of the Resolved tickets because we felt it would be less disruptive than changing the status colors on open tickets. Can you take a look and let me know if the change makes a difference for you?

[Laura Schindler]

Hi kayakbabe,

Thanks for making this suggestion. We're looking into changing the Awaiting Customer Reply flag to a different color. Most likely yellow. :-)

[kayakbabe]

I like the green for active tickets. and the dark grey for closed tickets.
Can I suggest that awaiting customer response be different than dark grey.

I miss things because at just a glance I think they are closed.
maybe yellow for awaiting response? so there is a kind of stoplight signaling going on?
If you make it a different intensity than the green then it would be okay for colorblind people too.