Payment Methods and Security Miva accepts Visa, MasterCard, Discover, American Express and PayPal.
Security We take precautions to protect your information. When you submit sensitive information via miva.com, your information is protected both online and offline. When collecting sensitive information, it is encrypted and transmitted to us in a secure way. You can verify that sensitive information is being protected by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
Sales Tax Sales tax is charged on all orders containing eligible products placed in the state of California.
Refund Policy for Product Purchases All product purchases are non-refundable.
Cancellation Policy for Services Miva understands that sometimes services do not meet expectations. You may cancel your service at any time. If you cancel the service before the end of the initial or renewal term, your service and access to the services will be discontinued immediately. No refund will be provided for any payments you have made.
License Violation Policy Miva reserves the right to revoke all Miva Merchant licenses of customers who have been found to violate any license agreements if requests to bring licensing into compliance are refused. License violations include the installation of products in multiple stores or on multiple domains without the required number of licenses. Licenses are automatically deemed void when violations occur and no refund will be given.
This is NOT live chat
If you need immediate support, please call 800.608.MIVA
Please enter your question or issue in the text box below.
Enter your name and email address so we can reply to your question or concern.