Request For Information FAQ

How does the 30-day trial work?

You will be charged for your first month when you are enrolled. If you decide to cancel within the first 30-days, you will receive a full refund, guaranteed.

Do I have to sign a long-term contract?

No, you will not have to sign a long-term contract; you pay as you go. If you decide to cancel, you will be billed for the current month and never again after that.

Is support included in every plan?

Yes! Our in-house support team located in San Diego, California, is here to help you 7 days a week.

Is my store secure?

Your site will be hosted on our PCI-Compliant servers running our PA-DSS certified software and 256-bit SSL encryption to keep your business and your customers safe.

What if I go over my allotted bandwidth or space?

If you go over your allotted space, we do have minor overage charges, or you can buy additional resources in advance.

Is it easy to get started?

Upon signing up, you can choose one of our free templates and get started quickly with a nice, modern-looking store!

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