Upgrade Woes

Hey folks,

Trying to upgrade a site from 4.13 to 4.23. The upgrade process fails at 91% regardless of
whatever modules I disable. For example, it first failed on Fulfillment module, so I just
uninstalled it from the store. Next pass it stalled on a Utility module, so I uninstalled
that one, then it stalled on another Utility module. Any ideas on what is up?

Some background:
The server is a dedicated server through an unknown host (co location, and the guy I'm
working with doesn't know who it is or who to ask).

I have been experiencing connection problems, which I first thought where suspect, but
since it ALWAYS fails at the 91% level, while doing something to modules, I'm not sure if
the connection problems are indicative of anything.

Ideas?


-Bruce
......................................
PHOSPHOR Media
Featuring: StoreMan - A smarter way to manage Miva Merchant(tm) Store Content.
Download a hassle-free demo today
<A HREF ="http://www.phosphormedia.com/go.mv?ID=listsm">http://www.phosphormedia.com/go.mv?ID=listsm</A>
......................................



---
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Checked by AVG anti-virus system (<A HREF =/"http://www.grisoft.com)/">http://www.grisoft.com)</A>.
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Upgrade Woes



Dear Bruce,

What is the last thing the Upgrade Log shows?

Thank you,

Nerd Boy
1-573-292-1136
<A HREF ="http://www.nerdboyinc.com">http://www.nerdboyinc.com</A>
<A HREF ="http://www.nerdboyproductions.com">http://www.nerdboyproductions.com</A>
<A HREF ="http://www.nbicentral.com">http://www.nbicentral.com</A>
<A HREF ="http://www.asmallurl.com">http://www.asmallurl.com</A>
<A HREF ="http://www.yourlottosite.com">http://www.yourlottosite.com</A>

For Customer Service and Support:
<A HREF ="http://www.nerdboyinc.com/helpdesk.html">http://www.nerdboyinc.com/helpdesk.html</A>

Follow The Nerd Boy
Owner/ Driver Legends Car #99
<A HREF ="http://www.nbiracing.com">http://www.nbiracing.com</A>

----- Original Message -----
From: "Bruce - Phosphor Media" <[email protected]>
To: "Miva Merchant coders list" <[email protected]>
Sent: Tuesday, November 23, 2004 5:52 PM
Subject: [mrc] Upgrade Woes


> Hey folks,
>
> Trying to upgrade a site from 4.13 to 4.23. The upgrade process fails at
> 91% regardless of
> whatever modules I disable. For example, it first failed on Fulfillment
> module, so I just
> uninstalled it from the store. Next pass it stalled on a Utility module,
> so I uninstalled
> that one, then it stalled on another Utility module. Any ideas on what is
> up?
>
> Some background:
> The server is a dedicated server through an unknown host (co location, and
> the guy I'm
> working with doesn't know who it is or who to ask).
>
> I have been experiencing connection problems, which I first thought where
> suspect, but
> since it ALWAYS fails at the 91% level, while doing something to modules,
> I'm not sure if
> the connection problems are indicative of anything.
>
> Ideas?
>
>
> -Bruce
> ......................................
> PHOSPHOR Media
> Featuring: StoreMan - A smarter way to manage Miva Merchant(tm) Store
> Content.
> Download a hassle-free demo today
> <A HREF ="http://www.phosphormedia.com/go.mv?ID=listsm">http://www.phosphormedia.com/go.mv?ID=listsm</A>
> ......................................
>
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (<A HREF =/"http://www.grisoft.com)/">http://www.grisoft.com)</A>.
> Version: 6.0.788 / Virus Database: 533 - Release Date: 11/1/04
>
>

Upgrade Woes



Just shows that the upgrade processes was calling the upgrade function for whatever module
it was on when the overall process hit 91%


-Bruce
......................................
PHOSPHOR Media
Featuring: StoreMan - A smarter way to manage Miva Merchant(tm) Store Content.
Download a hassle-free demo today
<A HREF ="http://www.phosphormedia.com/go.mv?ID=listsm">http://www.phosphormedia.com/go.mv?ID=listsm</A>
......................................




> -----Original Message-----
> From: Nerd Boy Help Desk [mailto:[email protected]]
> Sent: Tuesday, November 23, 2004 4:04 PM
> To: Bruce - Phosphor Media; Miva Merchant coders list
> Subject: Re: [mrc] Upgrade Woes
>
>
> Dear Bruce,
>
> What is the last thing the Upgrade Log shows?
>
> Thank you,
>
> Nerd Boy
> 1-573-292-1136
> <A HREF ="http://www.nerdboyinc.com">http://www.nerdboyinc.com</A>
> <A HREF ="http://www.nerdboyproductions.com">http://www.nerdboyproductions.com</A>
> <A HREF ="http://www.nbicentral.com">http://www.nbicentral.com</A>
> <A HREF ="http://www.asmallurl.com">http://www.asmallurl.com</A>
> <A HREF ="http://www.yourlottosite.com">http://www.yourlottosite.com</A>
>
> For Customer Service and Support:
> <A HREF ="http://www.nerdboyinc.com/helpdesk.html">http://www.nerdboyinc.com/helpdesk.html</A>
>
> Follow The Nerd Boy
> Owner/ Driver Legends Car #99
> <A HREF ="http://www.nbiracing.com">http://www.nbiracing.com</A>
>
> ----- Original Message -----
> From: "Bruce - Phosphor Media" <[email protected]>
> To: "Miva Merchant coders list" <[email protected]>
> Sent: Tuesday, November 23, 2004 5:52 PM
> Subject: [mrc] Upgrade Woes
>
>
> > Hey folks,
> >
> > Trying to upgrade a site from 4.13 to 4.23. The upgrade process fails at
> > 91% regardless of
> > whatever modules I disable. For example, it first failed on Fulfillment
> > module, so I just
> > uninstalled it from the store. Next pass it stalled on a Utility module,
> > so I uninstalled
> > that one, then it stalled on another Utility module. Any ideas on what is
> > up?
> >
> > Some background:
> > The server is a dedicated server through an unknown host (co location, and
> > the guy I'm
> > working with doesn't know who it is or who to ask).
> >
> > I have been experiencing connection problems, which I first thought where
> > suspect, but
> > since it ALWAYS fails at the 91% level, while doing something to modules,
> > I'm not sure if
> > the connection problems are indicative of anything.
> >
> > Ideas?
> >
> >
> > -Bruce
> > ......................................
> > PHOSPHOR Media
> > Featuring: StoreMan - A smarter way to manage Miva Merchant(tm) Store
> > Content.
> > Download a hassle-free demo today
> > <A HREF ="http://www.phosphormedia.com/go.mv?ID=listsm">http://www.phosphormedia.com/go.mv?ID=listsm</A>
> > ......................................
> >
> >
> >
> > ---
> > Outgoing mail is certified Virus Free.
> > Checked by AVG anti-virus system (<A HREF =/"http://www.grisoft.com)/">http://www.grisoft.com)</A>.
> > Version: 6.0.788 / Virus Database: 533 - Release Date: 11/1/04
> >
> >

Upgrade Woes



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charset="iso-8859-1"
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91-93% is the place where all modules are upgraded, often the upgrade =
will spend 50% of the time sitting at 91%.

Did you copy the compiled modules to the appropriate /4.23/modules/ =
folder locations first or upload the module when prompted by the upgrade =
script.

Thanks,
Gary..=20

DOMINANT DESIGNS & Development Services Ltd.
<A HREF ="http://www.DominantDesigns.com/">http://www.DominantDesigns.com/</A>

ESP
<A HREF ="http://www.MivaRoo.com/">http://www.MivaRoo.com/</A>


----- Original Message -----=20
From: "Bruce - Phosphor Media" <[email protected]>
To: "Miva Merchant coders list" <[email protected]>
Sent: Tuesday, November 23, 2004 8:15 PM
Subject: RE: [mrc] Upgrade Woes


> Just shows that the upgrade processes was calling the upgrade function =
for whatever module
> it was on when the overall process hit 91%
>=20
>=20
> -Bruce
> ......................................
> PHOSPHOR Media
> Featuring: StoreMan - A smarter way to manage Miva Merchant(tm) Store =
Content.
> Download a hassle-free demo today
> <A HREF ="http://www.phosphormedia.com/go.mv?ID=3Dlistsm">http://www.phosphormedia.com/go.mv?ID=3Dlistsm</A>
> ......................................
>=20
>=20
>=20
>=20
>> -----Original Message-----
>> From: Nerd Boy Help Desk [mailto:[email protected]]
>> Sent: Tuesday, November 23, 2004 4:04 PM
>> To: Bruce - Phosphor Media; Miva Merchant coders list
>> Subject: Re: [mrc] Upgrade Woes
>>
>>
>> Dear Bruce,
>>
>> What is the last thing the Upgrade Log shows?
>>
>> Thank you,
>>
>> Nerd Boy
>> 1-573-292-1136
>> <A HREF ="http://www.nerdboyinc.com">http://www.nerdboyinc.com</A>
>> <A HREF ="http://www.nerdboyproductions.com">http://www.nerdboyproductions.com</A>
>> <A HREF ="http://www.nbicentral.com">http://www.nbicentral.com</A>
>> <A HREF ="http://www.asmallurl.com">http://www.asmallurl.com</A>
>> <A HREF ="http://www.yourlottosite.com">http://www.yourlottosite.com</A>
>>
>> For Customer Service and Support:
>> <A HREF ="http://www.nerdboyinc.com/helpdesk.html">http://www.nerdboyinc.com/helpdesk.html</A>
>>
>> Follow The Nerd Boy
>> Owner/ Driver Legends Car #99
>> <A HREF ="http://www.nbiracing.com">http://www.nbiracing.com</A>
>>
>> ----- Original Message -----
>> From: "Bruce - Phosphor Media" <[email protected]>
>> To: "Miva Merchant coders list" <[email protected]>
>> Sent: Tuesday, November 23, 2004 5:52 PM
>> Subject: [mrc] Upgrade Woes
>>
>>
>> > Hey folks,
>> >
>> > Trying to upgrade a site from 4.13 to 4.23. The upgrade process =
fails at
>> > 91% regardless of
>> > whatever modules I disable. For example, it first failed on =
Fulfillment
>> > module, so I just
>> > uninstalled it from the store. Next pass it stalled on a Utility =
module,
>> > so I uninstalled
>> > that one, then it stalled on another Utility module. Any ideas on =
what is
>> > up?
>> >
>> > Some background:
>> > The server is a dedicated server through an unknown host (co =
location, and
>> > the guy I'm
>> > working with doesn't know who it is or who to ask).
>> >
>> > I have been experiencing connection problems, which I first thought =
where
>> > suspect, but
>> > since it ALWAYS fails at the 91% level, while doing something to =
modules,
>> > I'm not sure if
>> > the connection problems are indicative of anything.
>> >
>> > Ideas?
>> >
>> >
>> > -Bruce
>> > ......................................
>> > PHOSPHOR Media
>> > Featuring: StoreMan - A smarter way to manage Miva Merchant(tm) =
Store
>> > Content.
>> > Download a hassle-free demo today
>> > <A HREF ="http://www.phosphormedia.com/go.mv?ID=3Dlistsm">http://www.phosphormedia.com/go.mv?ID=3Dlistsm</A>
>> > ......................................
>> >
>> >
>> >
>> > ---
>> > Outgoing mail is certified Virus Free.
>> > Checked by AVG anti-virus system (<A HREF =/"http://www.grisoft.com)/">http://www.grisoft.com)</A>.
>> > Version: 6.0.788 / Virus Database: 533 - Release Date: 11/1/04
>> >
>> >

Upgrade Woes



This is a known issue that I have been fighting with Miva's support for
since 4.16 came out.

The problem is with a javascript function inside the upgrade.mvc file.
The functions "Upgrade_Finished" and "Upgrade_Finished_With_Errors" have
a problem. When 3rd party modules are installed - the script fails to
pass a value in this function to indicate whether it has successfully
been upgraded or not. Since the script fails to trap this null value
error, is simply exits, leaving the upgrade screen stopped between 91%
and 93% and the message of "Done, with errors." in the browsers status
bar.

At this point, all you can do is restore you're old data files and run
the upgrade again.

The only way around this problem (until Miva fixes the bug), is to
select deactivate for ALL installed 3rd party modules during the upgrade
process, then manually update them after it completes.

Miva insists there is no problem, since they cannot duplicate it with
stock Merchant. Of course they can't, it only happens when 3rd party
modules are installed. Before Jimmy was promoted from support, he did
acknowledge there was something going on, and was supposed to send it to
someone in Engineering. Never heard anything further about it.

Vic Vega
WolfPaw Computers
Miva Merchant Hosting Specialists
"Put the power of the pack to work for you!"(sm)
An OpenUI Premier Partner
Ph: 1 (866) WOLFPAW
www.wpcomp.com


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Bruce - Phosphor
Media
Sent: Tuesday, November 23, 2004 5:53 PM
To: Miva Merchant coders list
Subject: [mrc] Upgrade Woes


Hey folks,

Trying to upgrade a site from 4.13 to 4.23. The upgrade process fails at
91% regardless of whatever modules I disable. For example, it first
failed on Fulfillment module, so I just uninstalled it from the store.
Next pass it stalled on a Utility module, so I uninstalled that one,
then it stalled on another Utility module. Any ideas on what is up?

Some background:
The server is a dedicated server through an unknown host (co location,
and the guy I'm working with doesn't know who it is or who to ask).

I have been experiencing connection problems, which I first thought
where suspect, but since it ALWAYS fails at the 91% level, while doing
something to modules, I'm not sure if the connection problems are
indicative of anything.

Ideas?


-Bruce
......................................
PHOSPHOR Media
Featuring: StoreMan - A smarter way to manage Miva Merchant(tm) Store
Content. Download a hassle-free demo today
<A HREF ="http://www.phosphormedia.com/go.mv?ID=listsm">http://www.phosphormedia.com/go.mv?ID=listsm</A>
......................................



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (<A HREF =/"http://www.grisoft.com)/">http://www.grisoft.com)</A>.
Version: 6.0.788 / Virus Database: 533 - Release Date: 11/1/04

Authorize.net Issues



Hello everyone,

I am working with a client who is on 4.12 and using Authorize.net 3.0
Module

They have not been receiving any orders for sometime now and apparently
the site is generating an error Unable to authorize payment: This
transaction cannot be accepted. Errors - we can authorize the
transaction just fine in Authorize.net using the Virtual Terminal - so
there must be something configured weird

Here's the URL we are using for authorize.net

https://secure.authorize.net/gateway/transact.dll


When we login to authorize.net it says something about disabling WebLink
- any thoughts

Paul