Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



Both Weiland's and Viking's Tiny Cart/Mini Basket modules expose the
problem.

That was how I discovered it in the first place.

-Vic

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Michael Brock
Sent: Tuesday, November 09, 2004 4:25 PM
To: Don Proshetsky
Cc: WolfPaw Computers Webmaster; [email protected];
[email protected]; [email protected]
Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
Information screen w/OPT


It's still there. It's just that in stock Merchant, the charges are not
displayed on the OINF and OSEL payment screens. The charges are
definitely still in the database. It becomes a problem when you're
using the Other Page Templates module and a token which displays the
entire basket total (which includes the charges) rather than just a
"basket sub-total" token.

Michael Brock

[email protected]
http://mikeWorks.com, to make your Merchant store fit your vision

[email protected]
http://vikingcoders.com, coders with axes and a boat

Our demo store:
<A HREF ="http://www.mvdevelopment.com/">http://www.mvdevelopment.com/</A>

--When replying please include all of the contents of this message--

-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of Don Proshetsky
Sent: Tuesday, November 09, 2004 4:53 PM
To: Don Proshetsky
Cc: WolfPaw Computers Webmaster; [email protected];
[email protected]; [email protected]
Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
Information screen w/OPT


Hi,

I just checked my store and this bug is NOT occuring. I am using Miva's
built in Price Based Shipping.

So this bug must be dependant on what shipping modules are in use -
perhaps some third party modules.

> Well the solution "appears" simple to me.
>
> When removing individual products, check if there are other products
in the
> basket. If not, then call this BasketList_Free_Order function. Am
I wrong?
> Maybe Darren can add this to a future release of OpenUI?
>
> How would I go about coding a button in my View Cart footer to
execute this
> function?
>
> Thanks,
> Don
>
> > From what I've seen, yes.
> >
> > -Vic
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf Of Don
Proshetsky
> > Sent: Tuesday, November 09, 2004 3:03 PM
> > To: WolfPaw Computers Webmaster
> > Cc: [email protected]; [email protected];
[email protected]
> > Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
> > Information screen w/OPT
> >
> >
> > Are you saying that every Miva store is affected by this bug?
> >
> > > This bug has actually been around for quite some time.
> > >
> > > It has to do with which function is called for basket cleanup.
When
> > > the basket is emptied via the remove product button, the line
items
> > > are removed one at a time - rather than executing the
> > > BasketList_Free_Order function, which zeros the session id.
> > >
> > > The end result is the line items for products have been removed,
but
> > > anything that is classified as an OTHER charge (shipping, tax,
> > > discounts, etc) do not get removed.
> > >
> > > You could call the function BasketList_Free_Order with
OpenTokens, and
> >
> > > assign the action to a "Clear Shopping Cart" button.
> > >
> > > I haven't looked into this in depth to see if this will clean
user
> > > data (i.e. customer logged in) data from the cookie as well.
> > >
> > > Vic Vega
> > > WolfPaw Computers
> > > Miva Merchant Hosting Specialists
> > > "Put the power of the pack to work for you!"(sm)
> > > An OpenUI Premier Partner
> > > Ph: 1 (866) WOLFPAW
> > > www.wpcomp.com
> > >
> > >
> > > -----Original Message-----
> > > From: [email protected]
> > > [mailto:[email protected]] On Behalf Of
> > > [email protected]
> > > Sent: Tuesday, November 09, 2004 1:40 PM
> > > To: [email protected]; [email protected];
> > > [email protected]; [email protected]
> > > Cc: [email protected]
> > > Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer
Information
> >
> > > screen w/OPT
> > >
> > >
> > > Interesting! Thank you for your observations. That is what I can
> > > duplicate too! Sometimes ya get to wrapped around the axle to
see
> > > what's going on. Not deleting the shipping charges.
> > >
> > > Leslie
> > >
> > >
> > >
> > >
> > >
> > > The total looks correct to me. At least it did the first time
around.
> >
> > > I actually went further and added shipping. That's where the
fun
> > > started. I went back to the shopping bag and removed all
products.
> > > Went back and added another product and verified by viewing the
> > > shopping bag. So far, so good.
> > >
> > > Then, I went to check out and the total was wrong. However....,
the
> > > amount it was wrong by was exactly the amount of shipping
calcualeted
> > > for the last order before I deleted all products and decided to
start
> > > over.
> > >
> > > For some reason, your shipping amount is not going away when I'm
> > > asking it to.
> > >
> > > Even worse, when I try it again, both shipping amounts show the
next
> > > time so your shipping is accumulating.
> > >
> > > >
> > > > Having a serious problem tracking down the cause of a "Total"
mis -
> > > > calculation using the VC Other Page Templates. Already opened
a
> > > > Trouble Ticket on this but there are some problems duplicating
the
> > > > error.
> > > >
> > > > Go to
> > > >
> > >
<A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=</A>
> > > 1&
> > > Prod
> > > > uct_Code=blbbls
> > > >
> > > > Add this product (or any other products) - either including
the
> > > > attributes from the product screen or the Missing Attributes
screen.
> >
> > > > Then go to checkout (you'll have to create an account) - the
first
> > > > thing you should notice is that the Total displayed on the
Checkout:
> >
> > > > Customer Information screen is incorrect. I can duplicate the
error
> > > > in
> > >
> > > > IE & Firefox. The site owner can duplicate the error. The
problem
> > > > seems to be figuring out what
> > > is
> > > > causing it and why it's not being seen by everyone.
> > > >
> > > > I even wondered if the javascript rollover Add To Cart button
might
> > > > have been a problem. I tested it without the rollover button
and
> > > > still
> > >
> > > > got the wrong total in the Checkout: Customer Information
screen.
> > > >
> > > > Any known bugs in these?
> > > > MM: v4.22 / MVM: v4.1400
> > > > OpenUI: [4.953/4.979]
> > > >
> > > >
> > >
> >
> --------------------------------------------------------------------
> > > mail2web - Check your email from the web at http://mail2web.com/
.
> > >
> > >
> > >

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



It's still there. It's just that in stock Merchant, the charges are
not displayed on the OINF and OSEL payment screens. The charges are
definitely still in the database. It becomes a problem when you're
using the Other Page Templates module and a token which displays the
entire basket total (which includes the charges) rather than just a
"basket sub-total" token.

Michael Brock

[email protected]
http://mikeWorks.com, to make your Merchant store fit your vision

[email protected]
http://vikingcoders.com, coders with axes and a boat

Our demo store:
<A HREF ="http://www.mvdevelopment.com/">http://www.mvdevelopment.com/</A>

--When replying please include all of the contents of this message--

-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of Don Proshetsky
Sent: Tuesday, November 09, 2004 4:53 PM
To: Don Proshetsky
Cc: WolfPaw Computers Webmaster; [email protected];
[email protected]; [email protected]
Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
Information screen w/OPT


Hi,

I just checked my store and this bug is NOT occuring. I am using
Miva's built
in Price Based Shipping.

So this bug must be dependant on what shipping modules are in use -
perhaps some
third party modules.

> Well the solution "appears" simple to me.
>
> When removing individual products, check if there are other products
in the
> basket. If not, then call this BasketList_Free_Order function. Am
I wrong?
> Maybe Darren can add this to a future release of OpenUI?
>
> How would I go about coding a button in my View Cart footer to
execute this
> function?
>
> Thanks,
> Don
>
> > From what I've seen, yes.
> >
> > -Vic
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf Of Don
Proshetsky
> > Sent: Tuesday, November 09, 2004 3:03 PM
> > To: WolfPaw Computers Webmaster
> > Cc: [email protected]; [email protected];
[email protected]
> > Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
> > Information screen w/OPT
> >
> >
> > Are you saying that every Miva store is affected by this bug?
> >
> > > This bug has actually been around for quite some time.
> > >
> > > It has to do with which function is called for basket cleanup.
When
> > > the basket is emptied via the remove product button, the line
items
> > > are removed one at a time - rather than executing the
> > > BasketList_Free_Order function, which zeros the session id.
> > >
> > > The end result is the line items for products have been removed,
but
> > > anything that is classified as an OTHER charge (shipping, tax,
> > > discounts, etc) do not get removed.
> > >
> > > You could call the function BasketList_Free_Order with
OpenTokens, and
> >
> > > assign the action to a "Clear Shopping Cart" button.
> > >
> > > I haven't looked into this in depth to see if this will clean
user
> > > data (i.e. customer logged in) data from the cookie as well.
> > >
> > > Vic Vega
> > > WolfPaw Computers
> > > Miva Merchant Hosting Specialists
> > > "Put the power of the pack to work for you!"(sm)
> > > An OpenUI Premier Partner
> > > Ph: 1 (866) WOLFPAW
> > > www.wpcomp.com
> > >
> > >
> > > -----Original Message-----
> > > From: [email protected]
> > > [mailto:[email protected]] On Behalf Of
> > > [email protected]
> > > Sent: Tuesday, November 09, 2004 1:40 PM
> > > To: [email protected]; [email protected];
> > > [email protected]; [email protected]
> > > Cc: [email protected]
> > > Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer
Information
> >
> > > screen w/OPT
> > >
> > >
> > > Interesting! Thank you for your observations. That is what I can
> > > duplicate too! Sometimes ya get to wrapped around the axle to
see
> > > what's going on. Not deleting the shipping charges.
> > >
> > > Leslie
> > >
> > >
> > >
> > >
> > >
> > > The total looks correct to me. At least it did the first time
around.
> >
> > > I actually went further and added shipping. That's where the
fun
> > > started. I went back to the shopping bag and removed all
products.
> > > Went back and added another product and verified by viewing the
> > > shopping bag. So far, so good.
> > >
> > > Then, I went to check out and the total was wrong. However....,
the
> > > amount it was wrong by was exactly the amount of shipping
calcualeted
> > > for the last order before I deleted all products and decided to
start
> > > over.
> > >
> > > For some reason, your shipping amount is not going away when I'm
> > > asking it to.
> > >
> > > Even worse, when I try it again, both shipping amounts show the
next
> > > time so your shipping is accumulating.
> > >
> > > >
> > > > Having a serious problem tracking down the cause of a "Total"
mis -
> > > > calculation using the VC Other Page Templates. Already opened
a
> > > > Trouble Ticket on this but there are some problems duplicating
the
> > > > error.
> > > >
> > > > Go to
> > > >
> > >
<A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=</A>
> > > 1&
> > > Prod
> > > > uct_Code=blbbls
> > > >
> > > > Add this product (or any other products) - either including
the
> > > > attributes from the product screen or the Missing Attributes
screen.
> >
> > > > Then go to checkout (you'll have to create an account) - the
first
> > > > thing you should notice is that the Total displayed on the
Checkout:
> >
> > > > Customer Information screen is incorrect. I can duplicate the
error
> > > > in
> > >
> > > > IE & Firefox. The site owner can duplicate the error. The
problem
> > > > seems to be figuring out what
> > > is
> > > > causing it and why it's not being seen by everyone.
> > > >
> > > > I even wondered if the javascript rollover Add To Cart button
might
> > > > have been a problem. I tested it without the rollover button
and
> > > > still
> > >
> > > > got the wrong total in the Checkout: Customer Information
screen.
> > > >
> > > > Any known bugs in these?
> > > > MM: v4.22 / MVM: v4.1400
> > > > OpenUI: [4.953/4.979]
> > > >
> > > >
> > >
> >
> --------------------------------------------------------------------
> > > mail2web - Check your email from the web at http://mail2web.com/
.
> > >
> > >
> > >

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



I believe it does involve the way third party modules interact with the
basket.

Like I said, I haven't delved into the depths of it yet. I'd have to
view the source code to see what's really happening.

-Vic

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Don Proshetsky
Sent: Tuesday, November 09, 2004 3:53 PM
To: Don Proshetsky
Cc: WolfPaw Computers Webmaster; [email protected];
[email protected]; [email protected]
Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
Information screen w/OPT


Hi,

I just checked my store and this bug is NOT occuring. I am using Miva's
built in Price Based Shipping.

So this bug must be dependant on what shipping modules are in use -
perhaps some third party modules.

> Well the solution "appears" simple to me.
>
> When removing individual products, check if there are other products
> in the basket. If not, then call this BasketList_Free_Order function.

> Am I wrong? Maybe Darren can add this to a future release of OpenUI?
>
> How would I go about coding a button in my View Cart footer to execute

> this function?
>
> Thanks,
> Don
>
> > From what I've seen, yes.
> >
> > -Vic
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf Of Don Proshetsky
> > Sent: Tuesday, November 09, 2004 3:03 PM
> > To: WolfPaw Computers Webmaster
> > Cc: [email protected]; [email protected];
> > [email protected]
> > Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
> > Information screen w/OPT
> >
> >
> > Are you saying that every Miva store is affected by this bug?
> >
> > > This bug has actually been around for quite some time.
> > >
> > > It has to do with which function is called for basket cleanup.
> > > When the basket is emptied via the remove product button, the line

> > > items are removed one at a time - rather than executing the
> > > BasketList_Free_Order function, which zeros the session id.
> > >
> > > The end result is the line items for products have been removed,
> > > but anything that is classified as an OTHER charge (shipping, tax,

> > > discounts, etc) do not get removed.
> > >
> > > You could call the function BasketList_Free_Order with OpenTokens,

> > > and
> >
> > > assign the action to a "Clear Shopping Cart" button.
> > >
> > > I haven't looked into this in depth to see if this will clean user

> > > data (i.e. customer logged in) data from the cookie as well.
> > >
> > > Vic Vega
> > > WolfPaw Computers
> > > Miva Merchant Hosting Specialists
> > > "Put the power of the pack to work for you!"(sm)
> > > An OpenUI Premier Partner
> > > Ph: 1 (866) WOLFPAW
> > > www.wpcomp.com
> > >
> > >
> > > -----Original Message-----
> > > From: [email protected]
> > > [mailto:[email protected]] On Behalf Of
> > > [email protected]
> > > Sent: Tuesday, November 09, 2004 1:40 PM
> > > To: [email protected]; [email protected];
> > > [email protected]; [email protected]
> > > Cc: [email protected]
> > > Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer
> > > Information
> >
> > > screen w/OPT
> > >
> > >
> > > Interesting! Thank you for your observations. That is what I can
> > > duplicate too! Sometimes ya get to wrapped around the axle to see
> > > what's going on. Not deleting the shipping charges.
> > >
> > > Leslie
> > >
> > >
> > >
> > >
> > >
> > > The total looks correct to me. At least it did the first time
> > > around.
> >
> > > I actually went further and added shipping. That's where the fun
> > > started. I went back to the shopping bag and removed all
> > > products. Went back and added another product and verified by
> > > viewing the shopping bag. So far, so good.
> > >
> > > Then, I went to check out and the total was wrong. However....,
> > > the amount it was wrong by was exactly the amount of shipping
> > > calcualeted for the last order before I deleted all products and
> > > decided to start over.
> > >
> > > For some reason, your shipping amount is not going away when I'm
> > > asking it to.
> > >
> > > Even worse, when I try it again, both shipping amounts show the
> > > next time so your shipping is accumulating.
> > >
> > > >
> > > > Having a serious problem tracking down the cause of a "Total"
> > > > mis - calculation using the VC Other Page Templates. Already
> > > > opened a Trouble Ticket on this but there are some problems
> > > > duplicating the error.
> > > >
> > > > Go to
> > > >
> > > <A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_C">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_C</A>
> > > ode=
> > > 1&
> > > Prod
> > > > uct_Code=blbbls
> > > >
> > > > Add this product (or any other products) - either including the
> > > > attributes from the product screen or the Missing Attributes
> > > > screen.
> >
> > > > Then go to checkout (you'll have to create an account) - the
> > > > first thing you should notice is that the Total displayed on the

> > > > Checkout:
> >
> > > > Customer Information screen is incorrect. I can duplicate the
> > > > error in
> > >
> > > > IE & Firefox. The site owner can duplicate the error. The
> > > > problem seems to be figuring out what
> > > is
> > > > causing it and why it's not being seen by everyone.
> > > >
> > > > I even wondered if the javascript rollover Add To Cart button
> > > > might have been a problem. I tested it without the rollover
> > > > button and still
> > >
> > > > got the wrong total in the Checkout: Customer Information
> > > > screen.
> > > >
> > > > Any known bugs in these?
> > > > MM: v4.22 / MVM: v4.1400
> > > > OpenUI: [4.953/4.979]
> > > >
> > > >
> > >
> > > ------------------------------------------------------------------
> > > --
> > > mail2web - Check your email from the web at http://mail2web.com/ .
> > >
> > >
> > >

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



From what I've seen, yes.

-Vic

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Don Proshetsky
Sent: Tuesday, November 09, 2004 3:03 PM
To: WolfPaw Computers Webmaster
Cc: [email protected]; [email protected]; [email protected]
Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
Information screen w/OPT


Are you saying that every Miva store is affected by this bug?

> This bug has actually been around for quite some time.
>
> It has to do with which function is called for basket cleanup. When
> the basket is emptied via the remove product button, the line items
> are removed one at a time - rather than executing the
> BasketList_Free_Order function, which zeros the session id.
>
> The end result is the line items for products have been removed, but
> anything that is classified as an OTHER charge (shipping, tax,
> discounts, etc) do not get removed.
>
> You could call the function BasketList_Free_Order with OpenTokens, and

> assign the action to a "Clear Shopping Cart" button.
>
> I haven't looked into this in depth to see if this will clean user
> data (i.e. customer logged in) data from the cookie as well.
>
> Vic Vega
> WolfPaw Computers
> Miva Merchant Hosting Specialists
> "Put the power of the pack to work for you!"(sm)
> An OpenUI Premier Partner
> Ph: 1 (866) WOLFPAW
> www.wpcomp.com
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> [email protected]
> Sent: Tuesday, November 09, 2004 1:40 PM
> To: [email protected]; [email protected];
> [email protected]; [email protected]
> Cc: [email protected]
> Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer Information

> screen w/OPT
>
>
> Interesting! Thank you for your observations. That is what I can
> duplicate too! Sometimes ya get to wrapped around the axle to see
> what's going on. Not deleting the shipping charges.
>
> Leslie
>
>
>
>
>
> The total looks correct to me. At least it did the first time around.

> I actually went further and added shipping. That's where the fun
> started. I went back to the shopping bag and removed all products.
> Went back and added another product and verified by viewing the
> shopping bag. So far, so good.
>
> Then, I went to check out and the total was wrong. However...., the
> amount it was wrong by was exactly the amount of shipping calcualeted
> for the last order before I deleted all products and decided to start
> over.
>
> For some reason, your shipping amount is not going away when I'm
> asking it to.
>
> Even worse, when I try it again, both shipping amounts show the next
> time so your shipping is accumulating.
>
> >
> > Having a serious problem tracking down the cause of a "Total" mis -
> > calculation using the VC Other Page Templates. Already opened a
> > Trouble Ticket on this but there are some problems duplicating the
> > error.
> >
> > Go to
> >
> <A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=</A>
> 1&
> Prod
> > uct_Code=blbbls
> >
> > Add this product (or any other products) - either including the
> > attributes from the product screen or the Missing Attributes screen.

> > Then go to checkout (you'll have to create an account) - the first
> > thing you should notice is that the Total displayed on the Checkout:

> > Customer Information screen is incorrect. I can duplicate the error
> > in
>
> > IE & Firefox. The site owner can duplicate the error. The problem
> > seems to be figuring out what
> is
> > causing it and why it's not being seen by everyone.
> >
> > I even wondered if the javascript rollover Add To Cart button might
> > have been a problem. I tested it without the rollover button and
> > still
>
> > got the wrong total in the Checkout: Customer Information screen.
> >
> > Any known bugs in these?
> > MM: v4.22 / MVM: v4.1400
> > OpenUI: [4.953/4.979]
> >
> >
>
> --------------------------------------------------------------------
> mail2web - Check your email from the web at http://mail2web.com/ .
>
>
>

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



This bug has actually been around for quite some time.

It has to do with which function is called for basket cleanup. When the
basket is emptied via the remove product button, the line items are
removed one at a time - rather than executing the BasketList_Free_Order
function, which zeros the session id.

The end result is the line items for products have been removed, but
anything that is classified as an OTHER charge (shipping, tax,
discounts, etc) do not get removed.

You could call the function BasketList_Free_Order with OpenTokens, and
assign the action to a "Clear Shopping Cart" button.

I haven't looked into this in depth to see if this will clean user data
(i.e. customer logged in) data from the cookie as well.

Vic Vega
WolfPaw Computers
Miva Merchant Hosting Specialists
"Put the power of the pack to work for you!"(sm)
An OpenUI Premier Partner
Ph: 1 (866) WOLFPAW
www.wpcomp.com


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
[email protected]
Sent: Tuesday, November 09, 2004 1:40 PM
To: [email protected]; [email protected];
[email protected]; [email protected]
Cc: [email protected]
Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer Information
screen w/OPT


Interesting! Thank you for your observations. That is what I can
duplicate too! Sometimes ya get to wrapped around the axle to see what's
going on. Not deleting the shipping charges.

Leslie





The total looks correct to me. At least it did the first time around.
I actually went further and added shipping. That's where the fun
started. I went back to the shopping bag and removed all products.
Went back and added another product and verified by viewing the shopping
bag. So far, so good.

Then, I went to check out and the total was wrong. However...., the
amount it was wrong by was exactly the amount of shipping calcualeted
for the last order before I deleted all products and decided to start
over.

For some reason, your shipping amount is not going away when I'm asking
it to.

Even worse, when I try it again, both shipping amounts show the next
time so your shipping is accumulating.

>
> Having a serious problem tracking down the cause of a "Total" mis -
> calculation using the VC Other Page Templates. Already opened a
> Trouble Ticket on this but there are some problems duplicating the
> error.
>
> Go to
>
<A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=1&">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=1&</A>
Prod
> uct_Code=blbbls
>
> Add this product (or any other products) - either including the
> attributes from the product screen or the Missing Attributes screen.
> Then go to checkout (you'll have to create an account) - the first
> thing you should notice is that the Total displayed on the Checkout:
> Customer Information screen is incorrect. I can duplicate the error in

> IE & Firefox. The site owner can duplicate the error. The problem
> seems to be figuring out what
is
> causing it and why it's not being seen by everyone.
>
> I even wondered if the javascript rollover Add To Cart button might
> have been a problem. I tested it without the rollover button and still

> got the wrong total in the Checkout: Customer Information screen.
>
> Any known bugs in these?
> MM: v4.22 / MVM: v4.1400
> OpenUI: [4.953/4.979]
>
>

--------------------------------------------------------------------
mail2web - Check your email from the web at http://mail2web.com/ .

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



Interesting! Thank you for your observations=2E That is what I can duplica=
te
too! Sometimes ya get to wrapped around the axle to see what's going on=2E=

Not deleting the shipping charges=2E

Leslie





The total looks correct to me=2E At least it did the first time around=2E=
I
actually went further and added shipping=2E That's where the fun started=2E=
I
went back to the shopping bag and removed all products=2E Went back and a=
dded
another product and verified by viewing the shopping bag=2E So far, so go=
od=2E

Then, I went to check out and the total was wrong=2E However=2E=2E=2E=2E,=
the amount
it
was wrong by was exactly the amount of shipping calcualeted for the last
order
before I deleted all products and decided to start over=2E

For some reason, your shipping amount is not going away when I'm asking it=

to=2E

Even worse, when I try it again, both shipping amounts show the next time =
so
your shipping is accumulating=2E

>
> Having a serious problem tracking down the cause of a "Total" mis -
> calculation using the VC Other Page Templates=2E Already opened a Troubl=
e
> Ticket on this but there are some problems duplicating the error=2E
>
> Go to
>
<A HREF ="http://www=2Emoda-mia=2Ecom/merchant2/merchant=2Emvc?Screen=3DPROD&Store_C=">http://www=2Emoda-mia=2Ecom/merchant2/merchant=2Emvc?Screen=3DPROD&Store_C=</A>
ode=3D1&Prod
> uct_Code=3Dblbbls
>
> Add this product (or any other products) - either including the attribut=
es
> from the product screen or the Missing Attributes screen=2E Then go to
> checkout (you'll have to create an account) - the first thing you should=

> notice is that the Total displayed on the Checkout: Customer Information=

> screen is incorrect=2E I can duplicate the error in IE & Firefox=2E The =
site
> owner can duplicate the error=2E The problem seems to be figuring out wh=
at
is
> causing it and why it's not being seen by everyone=2E
>
> I even wondered if the javascript rollover Add To Cart button might have=

> been a problem=2E I tested it without the rollover button and still got =
the
> wrong total in the Checkout: Customer Information screen=2E
>
> Any known bugs in these?
> MM: v4=2E22 / MVM: v4=2E1400
> OpenUI: [4=2E953/4=2E979]
>
>

--------------------------------------------------------------------
mail2web - Check your email from the web at
http://mail2web=2Ecom/ =2E

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



Hi,

I just checked my store and this bug is NOT occuring. I am using Miva's built
in Price Based Shipping.

So this bug must be dependant on what shipping modules are in use - perhaps some
third party modules.

> Well the solution "appears" simple to me.
>
> When removing individual products, check if there are other products in the
> basket. If not, then call this BasketList_Free_Order function. Am I wrong?
> Maybe Darren can add this to a future release of OpenUI?
>
> How would I go about coding a button in my View Cart footer to execute this
> function?
>
> Thanks,
> Don
>
> > From what I've seen, yes.
> >
> > -Vic
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf Of Don Proshetsky
> > Sent: Tuesday, November 09, 2004 3:03 PM
> > To: WolfPaw Computers Webmaster
> > Cc: [email protected]; [email protected]; [email protected]
> > Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
> > Information screen w/OPT
> >
> >
> > Are you saying that every Miva store is affected by this bug?
> >
> > > This bug has actually been around for quite some time.
> > >
> > > It has to do with which function is called for basket cleanup. When
> > > the basket is emptied via the remove product button, the line items
> > > are removed one at a time - rather than executing the
> > > BasketList_Free_Order function, which zeros the session id.
> > >
> > > The end result is the line items for products have been removed, but
> > > anything that is classified as an OTHER charge (shipping, tax,
> > > discounts, etc) do not get removed.
> > >
> > > You could call the function BasketList_Free_Order with OpenTokens, and
> >
> > > assign the action to a "Clear Shopping Cart" button.
> > >
> > > I haven't looked into this in depth to see if this will clean user
> > > data (i.e. customer logged in) data from the cookie as well.
> > >
> > > Vic Vega
> > > WolfPaw Computers
> > > Miva Merchant Hosting Specialists
> > > "Put the power of the pack to work for you!"(sm)
> > > An OpenUI Premier Partner
> > > Ph: 1 (866) WOLFPAW
> > > www.wpcomp.com
> > >
> > >
> > > -----Original Message-----
> > > From: [email protected]
> > > [mailto:[email protected]] On Behalf Of
> > > [email protected]
> > > Sent: Tuesday, November 09, 2004 1:40 PM
> > > To: [email protected]; [email protected];
> > > [email protected]; [email protected]
> > > Cc: [email protected]
> > > Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer Information
> >
> > > screen w/OPT
> > >
> > >
> > > Interesting! Thank you for your observations. That is what I can
> > > duplicate too! Sometimes ya get to wrapped around the axle to see
> > > what's going on. Not deleting the shipping charges.
> > >
> > > Leslie
> > >
> > >
> > >
> > >
> > >
> > > The total looks correct to me. At least it did the first time around.
> >
> > > I actually went further and added shipping. That's where the fun
> > > started. I went back to the shopping bag and removed all products.
> > > Went back and added another product and verified by viewing the
> > > shopping bag. So far, so good.
> > >
> > > Then, I went to check out and the total was wrong. However...., the
> > > amount it was wrong by was exactly the amount of shipping calcualeted
> > > for the last order before I deleted all products and decided to start
> > > over.
> > >
> > > For some reason, your shipping amount is not going away when I'm
> > > asking it to.
> > >
> > > Even worse, when I try it again, both shipping amounts show the next
> > > time so your shipping is accumulating.
> > >
> > > >
> > > > Having a serious problem tracking down the cause of a "Total" mis -
> > > > calculation using the VC Other Page Templates. Already opened a
> > > > Trouble Ticket on this but there are some problems duplicating the
> > > > error.
> > > >
> > > > Go to
> > > >
> > > <A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=</A>
> > > 1&
> > > Prod
> > > > uct_Code=blbbls
> > > >
> > > > Add this product (or any other products) - either including the
> > > > attributes from the product screen or the Missing Attributes screen.
> >
> > > > Then go to checkout (you'll have to create an account) - the first
> > > > thing you should notice is that the Total displayed on the Checkout:
> >
> > > > Customer Information screen is incorrect. I can duplicate the error
> > > > in
> > >
> > > > IE & Firefox. The site owner can duplicate the error. The problem
> > > > seems to be figuring out what
> > > is
> > > > causing it and why it's not being seen by everyone.
> > > >
> > > > I even wondered if the javascript rollover Add To Cart button might
> > > > have been a problem. I tested it without the rollover button and
> > > > still
> > >
> > > > got the wrong total in the Checkout: Customer Information screen.
> > > >
> > > > Any known bugs in these?
> > > > MM: v4.22 / MVM: v4.1400
> > > > OpenUI: [4.953/4.979]
> > > >
> > > >
> > >
> > > --------------------------------------------------------------------
> > > mail2web - Check your email from the web at http://mail2web.com/ .
> > >
> > >
> > >

Re: [mru] Total wrong in Checkout: Customer Information screen w/OPT



Well the solution "appears" simple to me.

When removing individual products, check if there are other products in the
basket. If not, then call this BasketList_Free_Order function. Am I wrong?
Maybe Darren can add this to a future release of OpenUI?

How would I go about coding a button in my View Cart footer to execute this
function?

Thanks,
Don

> From what I've seen, yes.
>
> -Vic
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Don Proshetsky
> Sent: Tuesday, November 09, 2004 3:03 PM
> To: WolfPaw Computers Webmaster
> Cc: [email protected]; [email protected]; [email protected]
> Subject: RE: [mrc] Re: [mru] Total wrong in Checkout: Customer
> Information screen w/OPT
>
>
> Are you saying that every Miva store is affected by this bug?
>
> > This bug has actually been around for quite some time.
> >
> > It has to do with which function is called for basket cleanup. When
> > the basket is emptied via the remove product button, the line items
> > are removed one at a time - rather than executing the
> > BasketList_Free_Order function, which zeros the session id.
> >
> > The end result is the line items for products have been removed, but
> > anything that is classified as an OTHER charge (shipping, tax,
> > discounts, etc) do not get removed.
> >
> > You could call the function BasketList_Free_Order with OpenTokens, and
>
> > assign the action to a "Clear Shopping Cart" button.
> >
> > I haven't looked into this in depth to see if this will clean user
> > data (i.e. customer logged in) data from the cookie as well.
> >
> > Vic Vega
> > WolfPaw Computers
> > Miva Merchant Hosting Specialists
> > "Put the power of the pack to work for you!"(sm)
> > An OpenUI Premier Partner
> > Ph: 1 (866) WOLFPAW
> > www.wpcomp.com
> >
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf Of
> > [email protected]
> > Sent: Tuesday, November 09, 2004 1:40 PM
> > To: [email protected]; [email protected];
> > [email protected]; [email protected]
> > Cc: [email protected]
> > Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer Information
>
> > screen w/OPT
> >
> >
> > Interesting! Thank you for your observations. That is what I can
> > duplicate too! Sometimes ya get to wrapped around the axle to see
> > what's going on. Not deleting the shipping charges.
> >
> > Leslie
> >
> >
> >
> >
> >
> > The total looks correct to me. At least it did the first time around.
>
> > I actually went further and added shipping. That's where the fun
> > started. I went back to the shopping bag and removed all products.
> > Went back and added another product and verified by viewing the
> > shopping bag. So far, so good.
> >
> > Then, I went to check out and the total was wrong. However...., the
> > amount it was wrong by was exactly the amount of shipping calcualeted
> > for the last order before I deleted all products and decided to start
> > over.
> >
> > For some reason, your shipping amount is not going away when I'm
> > asking it to.
> >
> > Even worse, when I try it again, both shipping amounts show the next
> > time so your shipping is accumulating.
> >
> > >
> > > Having a serious problem tracking down the cause of a "Total" mis -
> > > calculation using the VC Other Page Templates. Already opened a
> > > Trouble Ticket on this but there are some problems duplicating the
> > > error.
> > >
> > > Go to
> > >
> > <A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=</A>
> > 1&
> > Prod
> > > uct_Code=blbbls
> > >
> > > Add this product (or any other products) - either including the
> > > attributes from the product screen or the Missing Attributes screen.
>
> > > Then go to checkout (you'll have to create an account) - the first
> > > thing you should notice is that the Total displayed on the Checkout:
>
> > > Customer Information screen is incorrect. I can duplicate the error
> > > in
> >
> > > IE & Firefox. The site owner can duplicate the error. The problem
> > > seems to be figuring out what
> > is
> > > causing it and why it's not being seen by everyone.
> > >
> > > I even wondered if the javascript rollover Add To Cart button might
> > > have been a problem. I tested it without the rollover button and
> > > still
> >
> > > got the wrong total in the Checkout: Customer Information screen.
> > >
> > > Any known bugs in these?
> > > MM: v4.22 / MVM: v4.1400
> > > OpenUI: [4.953/4.979]
> > >
> > >
> >
> > --------------------------------------------------------------------
> > mail2web - Check your email from the web at http://mail2web.com/ .
> >
> >
> >

Are you saying that every Miva store is affected by this bug?

> This bug has actually been around for quite some time.
>
> It has to do with which function is called for basket cleanup. When the
> basket is emptied via the remove product button, the line items are
> removed one at a time - rather than executing the BasketList_Free_Order
> function, which zeros the session id.
>
> The end result is the line items for products have been removed, but
> anything that is classified as an OTHER charge (shipping, tax,
> discounts, etc) do not get removed.
>
> You could call the function BasketList_Free_Order with OpenTokens, and
> assign the action to a "Clear Shopping Cart" button.
>
> I haven't looked into this in depth to see if this will clean user data
> (i.e. customer logged in) data from the cookie as well.
>
> Vic Vega
> WolfPaw Computers
> Miva Merchant Hosting Specialists
> "Put the power of the pack to work for you!"(sm)
> An OpenUI Premier Partner
> Ph: 1 (866) WOLFPAW
> www.wpcomp.com
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> [email protected]
> Sent: Tuesday, November 09, 2004 1:40 PM
> To: [email protected]; [email protected];
> [email protected]; [email protected]
> Cc: [email protected]
> Subject: [mrc] Re: [mru] Total wrong in Checkout: Customer Information
> screen w/OPT
>
>
> Interesting! Thank you for your observations. That is what I can
> duplicate too! Sometimes ya get to wrapped around the axle to see what's
> going on. Not deleting the shipping charges.
>
> Leslie
>
>
>
>
>
> The total looks correct to me. At least it did the first time around.
> I actually went further and added shipping. That's where the fun
> started. I went back to the shopping bag and removed all products.
> Went back and added another product and verified by viewing the shopping
> bag. So far, so good.
>
> Then, I went to check out and the total was wrong. However...., the
> amount it was wrong by was exactly the amount of shipping calcualeted
> for the last order before I deleted all products and decided to start
> over.
>
> For some reason, your shipping amount is not going away when I'm asking
> it to.
>
> Even worse, when I try it again, both shipping amounts show the next
> time so your shipping is accumulating.
>
> >
> > Having a serious problem tracking down the cause of a "Total" mis -
> > calculation using the VC Other Page Templates. Already opened a
> > Trouble Ticket on this but there are some problems duplicating the
> > error.
> >
> > Go to
> >
> <A HREF ="http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=1&">http://www.moda-mia.com/merchant2/merchant.mvc?Screen=PROD&Store_Code=1&</A>
> Prod
> > uct_Code=blbbls
> >
> > Add this product (or any other products) - either including the
> > attributes from the product screen or the Missing Attributes screen.
> > Then go to checkout (you'll have to create an account) - the first
> > thing you should notice is that the Total displayed on the Checkout:
> > Customer Information screen is incorrect. I can duplicate the error in
>
> > IE & Firefox. The site owner can duplicate the error. The problem
> > seems to be figuring out what
> is
> > causing it and why it's not being seen by everyone.
> >
> > I even wondered if the javascript rollover Add To Cart button might
> > have been a problem. I tested it without the rollover button and still
>
> > got the wrong total in the Checkout: Customer Information screen.
> >
> > Any known bugs in these?
> > MM: v4.22 / MVM: v4.1400
> > OpenUI: [4.953/4.979]
> >
> >
>
> --------------------------------------------------------------------
> mail2web - Check your email from the web at http://mail2web.com/ .
>
>
>