Re: Customer info is shown to next user

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    #1

    Re: Customer info is shown to next user



    Can you post your url - maybe we will notice something.

    ==================
    David Perkowski
    Duvys Web Development
    (732) 905-0166

    ----- Original Message -----
    From: <shanescott@sunstatemicro.com>
    To: <merchant-users@listmgr.miva.com>
    Cc: <duvys.media@verizon.net>
    Sent: Wednesday, May 11, 2005 1:18 AM
    Subject: [mru] Re: Customer info is shown to next user


    > Thanks for the quick responses, guys. Unfortunately, I did not hard code
    any session id's in my links... too bad, that would have been an easy fix.
    I'm stumped.
    >
    > Shane
    >
    > David P - Duvys Web Dev duvys.media@verizon.net Wrote:
    > >
    > >Do you have any static links that you manually created? Check to see if
    you
    > >hard coded the session Id in those links.
    > >
    > >==================
    > >David Perkowski
    > >Duvys Web Development
    > >(732) 905-0166
    > >
    > >
    > >----- Original Message -----
    > >From: "Shane L. Scott" <shanescott@sunstatemicro.com>
    > >To: <merchant-users@listmgr.miva.com>
    > >Sent: Tuesday, May 10, 2005 9:56 AM
    > >Subject: [mru] Customer info is shown to next user
    > >
    > >
    > >> I am a Miva newbie, please forgive my ignorance :-) I've noticed in
    > >testing
    > >> my store that if someone logs in but doesn't complete the checkout
    > >process,
    > >> and doesn't click "logout", then if someone else on that same pc goes
    to
    > >> "create new account", the information from the last user is shown!
    (even
    > >> after closing the browser) How can I get around this? I can't exactly
    > >force
    > >> everyone to "logout." I appreciate any advice!
    > >>
    > >>
    > >>
    > >> Shane L. Scott
    > >>
    > >>
    > >>
    > >>
    > >>
    > >>
    > >>
    > >> Sun State Micro | Fort Myers, FL
    > >>
    > >> www.sunstatemicro.com | Ph: 239 489-3891
    > >>
    > >>
    > >>
    > >>
    > >
    > >
    > >
    > --
    > From: Shane <shanescott@sunstatemicro.com>
    >
    >
    Tags: None
    • Guest's Avatar
      #2
      Re: Customer info is shown to next user



      David is right but if the basket timeout is too short it will piss off
      customers who are doing other stuff while shopping or looking for the CC
      or comparing gifts or...you name it! You really don't want to
      inconvenience the many for the sake of the very very few who share a
      computer, create an account and not logout.

      =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
      Miva HeLp! <A HREF ="http://www.mivahelp.com">http://www.mivahelp.com</A>
      E-commerce for the rest of us. Tutorials, articles, and tips.
      Search available modules at http://mivahelp.mvcentral.com/
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=


      > Thanks David. That helps, I don't really like it, but I feel better
      > knowing that it is "normal" behavior." Where can I change the session
      > timeout settings in my administration interface? All I see is basket
      > timeout.
      >
      > Thanks again.
      >
      > Shane
      >
      > David P - Duvys Web Dev duvys.media@verizon.net Wrote:
      >>
      >>I just re-read your original post.
      >>
      >>The "create new account" link just takes you to the account page. If
      >> someone
      >>doesn't log out and someone else uses the same computer and clicks on the
      >>account page it will show the account information for the person that is
      >>logged in. That is normal behavior. You can set the timeout to a shorter
      >>time so that he will automatically get logged out after 15 minutes or so.


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