Problem: order numbers decrementing

Has anyone experienced decrementing order numbers? I ran one order yesterday
and it was 1013. Today, ran another order and it came out as 1012. That
can't be
good.

Anyone know the cause/remedy??

MM: v4.24 / MVM: v4.1400
OpenUI: [4.953/4.953/4.953/4.983]

Thanks,

jaime

Problem: order numbers decrementing



I have had this happen before as well. It happens when someone starts to
place an order but stops before paying. An order number is assigned to the
shopping cart, even though the order is not completed. Someone else then
comes in and completes an order and gets the next order number. The first
person then comes back and finishes their order which has already been
assigned the earlier order number. If you have not deleted your baskets
after the first order is assigned the order number, the person can pick up
the order again when they login.

Jen
www.creativecraftsandstickers.com



----- Original Message -----
From: "James" <[email protected]>
To: "Miva User List" <[email protected]>
Sent: Tuesday, May 03, 2005 2:37 PM
Subject: [mru] Problem: order numbers decrementing


> Has anyone experienced decrementing order numbers? I ran one order
> yesterday
> and it was 1013. Today, ran another order and it came out as 1012. That
> can't be
> good.
>
> Anyone know the cause/remedy??
>
> MM: v4.24 / MVM: v4.1400
> OpenUI: [4.953/4.953/4.953/4.983]
>
> Thanks,
>
> jaime
>
>

Problem: order numbers decrementing



Is this something I should be concerned with??

The only real issue I have is that I use Miva Synchro. It looks for the next
order number, not just a new order. I'll have to manually tell it to start
from order 1000 to cover the re-use of numbers issue.


On 5/3/05 11:42 AM, "Steve Shubick" <[email protected]> wrote:

> That's fairly common. Someone started an order (#1012) but they never
> finished it. In the meantime, someone started and completed order # 1013.
> Then the shopping basket expired on #1012 and it was used for the next
> order.
>
> Steve Shubick
> Enhanced Home Theater
> www.enhancedht.com
> [email protected]
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of James
> Sent: Tuesday, May 03, 2005 2:37 PM
> To: Miva User List
> Subject: [mru] Problem: order numbers decrementing
>
> Has anyone experienced decrementing order numbers? I ran one order yesterday
> and it was 1013. Today, ran another order and it came out as 1012. That
> can't be good.
>
> Anyone know the cause/remedy??
>
> MM: v4.24 / MVM: v4.1400
> OpenUI: [4.953/4.953/4.953/4.983]
>
> Thanks,
>
> jaime
>
>