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#2 · 03-28-05, 02:27 PM

error 500 internal server error

Unfortunately that error can be caused by a very wide
variety of things as Apache uses it for any abnormal
termination of a script. In this case though, my guess
would be that your host has a time limit set on cgi
scripts which is below the amount of time that the
Miva engine believes it has to complete a task, such
as the oui wizard downloading your installation files.
So what happens is it starts running, 30 seconds or
so go by and the web server kills it off. Does it seem
like the exact same amount of time passing each time
the error occurs? Other possibilities would be memory
limits the host has set but they should be able to tell
you the cause too if they check it out.

David

Larry Mahaney wrote:
> I am trying to install the Open UI through the Miva interface and am
> getting the subject error when using the install wizard. The wizard
> allows me to add the license and goes through the progress page but
> then I get the error. Can anyone shed any light on this problem?
>=20
> Larry Mahaney
> PerilPoint Communications Inc.

#3 · 03-28-05, 02:41 PM

error 500 internal server error

--------------070400070404040000040506
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit

If you check the error log, it may give you more info.

David Hubbard wrote:

>Unfortunately that error can be caused by a very wide
>variety of things as Apache uses it for any abnormal
>termination of a script. In this case though, my guess
>would be that your host has a time limit set on cgi
>scripts which is below the amount of time that the
>Miva engine believes it has to complete a task, such
>as the oui wizard downloading your installation files.
>So what happens is it starts running, 30 seconds or
>so go by and the web server kills it off. Does it seem
>like the exact same amount of time passing each time
>the error occurs? Other possibilities would be memory
>limits the host has set but they should be able to tell
>you the cause too if they check it out.
>
>David
>
>Larry Mahaney wrote:
>
>
>>I am trying to install the Open UI through the Miva interface and am
>>getting the subject error when using the install wizard. The wizard
>>allows me to add the license and goes through the progress page but
>>then I get the error. Can anyone shed any light on this problem?
>>
>>Larry Mahaney
>>PerilPoint Communications Inc.
>>
>>
>

#4 · 03-28-05, 02:52 PM

error 500 internal server error

David Street wrote:
> If you check the error log, it may give you more info.
>=20

Apache's error log typically only logs premature end of
script headers when a 500 error occurs, that I've seen.
There are other logs though that will normally tell what
the cause was but those are not normally accessible
to user accounts on the web server, just the system admin.

David

#5 · 03-28-05, 03:08 PM

error 500 internal server error

Seldom do 500 errors from Miva log anything except for "premature end of
script headers". To isolate the cause of such an error alot of information
is needed.

What modules were installed recently?
What aftermarket modules are installed?
What is the person doing at the time of the error?
What versions of MM and OpenUI is the user running?
What is the users URL?
Is their host in the "lousy hosts list"?

Wil Hatfield
HyperConX Customer Care

HyperConX International - <A HREF ="http://www.hyperconx.com">http://www.hyperconx.com</A>
1.800.894.3613 - Tollfree in the US and Canada

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-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of David Street
Sent: Monday, March 28, 2005 2:41 PM
To: [email protected]
Subject: Re: [mru] error 500 internal server error

If you check the error log, it may give you more info.

David Hubbard wrote:

>Unfortunately that error can be caused by a very wide
>variety of things as Apache uses it for any abnormal
>termination of a script. In this case though, my guess
>would be that your host has a time limit set on cgi
>scripts which is below the amount of time that the
>Miva engine believes it has to complete a task, such
>as the oui wizard downloading your installation files.
>So what happens is it starts running, 30 seconds or
>so go by and the web server kills it off. Does it seem
>like the exact same amount of time passing each time
>the error occurs? Other possibilities would be memory
>limits the host has set but they should be able to tell
>you the cause too if they check it out.
>
>David
>
>Larry Mahaney wrote:
>
>
>>I am trying to install the Open UI through the Miva interface and am
>>getting the subject error when using the install wizard. The wizard
>>allows me to add the license and goes through the progress page but
>>then I get the error. Can anyone shed any light on this problem?
>>
>>Larry Mahaney
>>PerilPoint Communications Inc.
>>
>>
>

#6 · 03-28-05, 04:17 PM

error 500 internal server error

Dear Larry,

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----- Original Message -----
From: "Larry Mahaney" <[email protected]>
To: <[email protected]>
Sent: Monday, March 28, 2005 4:19 PM
Subject: [mru] error 500 internal server error

>I am trying to install the Open UI through the Miva interface and am
>getting
> the subject error when using the install wizard. The wizard allows me to
> add the license and goes through the progress page but then I get the
> error.
> Can anyone shed any light on this problem?
>
> Larry Mahaney
> PerilPoint Communications Inc.
>

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error 500 internal server error

error 500 internal server error

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