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    Synchro downloading old orders





    After changing a license key in a store,
    Synchro is trying to download orders
    previously done under the old license key.

    Is this expected behavior and can Synchro
    be told to skip or ignore those existing orders?


    Thank you

    Jen



    #2
    Synchro downloading old orders



    The Last Order Number is set properly at the start of the synchro with
    the newly-moved store, but then Synchro goes and reads the list of
    orders at the store and determines that it needs to synchronize with
    *every* order at the site. I suppose we could just delete all the orders
    stored at the site (since they are already in QuickBooks anyway.

    But, will the same thing happen when it goes to synchronize products?

    Anyone have experience moving a store that uses Miva's Synchro? Is there
    a way to avoid this complete re-synchronization?

    -Bob

    -----Original Message-----
    From: [email protected]
    [mailto:[email protected]] On Behalf Of Susan
    Petracco
    Sent: Tuesday, May 17, 2005 12:15 AM
    To: 'Jen Ferraz'; synchro-[email protected]
    Subject: RE: [scu] Synchro downloading old orders


    Jen,

    Highlight the store you want, then click the Properties button. In the
    popup window, click the Orders button. In the next popup window, set
    Last Order # to the one previous to the order at which you want to start
    downloading.

    --Susan

    Susan Petracco
    [email protected]
    NetBlazon
    E-Business for Every Business

    > -----Original Message-----
    > From: [email protected]
    > [mailto:[email protected]] On Behalf Of Jen Ferraz
    > Sent: Monday, May 16, 2005 5:19 PM
    > To: [email protected]
    > Subject: [scu] Synchro downloading old orders
    >
    >
    >
    > After changing a license key in a store,
    > Synchro is trying to download orders
    > previously done under the old license key.
    >
    > Is this expected behavior and can Synchro
    > be told to skip or ignore those existing orders?
    >
    >
    > Thank you
    >
    > Jen


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