Help!

When I went to synch this morning, all I got was a "Miva Merchant Error:
Unknown error." Not much to go on. I've tried reconnecting the module,
reinstalling the module, reinstalling synchro, and have triple-checked that
the login names matched. The only things I did between the last time I
synched successfully and now were to change the login name (changing it back
didn't help), and install an update of UPS Worldship. Anyone know what could
cause or how to fix this?

TIA,

Tiffany Shacklett

The Glowsource
1308 N. Inyo Street, Ste B
Ridgecrest, CA. 93555
877-456-4969
760-499-1999
760-499-1998 (fax)
www.glowsource.com
[email protected]

Help!



Hi Tiffany,

Can you send me your log files for this?

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

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-----Original Message-----
From: Tiffany Shacklett [mailto:[email protected]]
Sent: Friday, April 30, 2004 8:58 AM
To: Synchro Users
Subject: [scu] Help!


When I went to synch this morning, all I got was a "Miva Merchant Error:
Unknown error." Not much to go on. I've tried reconnecting the module,
reinstalling the module, reinstalling synchro, and have triple-checked that
the login names matched. The only things I did between the last time I
synched successfully and now were to change the login name (changing it back
didn't help), and install an update of UPS Worldship. Anyone know what could
cause or how to fix this?

TIA,

Tiffany Shacklett

The Glowsource
1308 N. Inyo Street, Ste B
Ridgecrest, CA. 93555
877-456-4969
760-499-1999
760-499-1998 (fax)
www.glowsource.com
[email protected]