synchronizing missed orders

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We tried using the method of resetting the "Last Order #" in the
"Properties: Orders" window of Miva Synchro as a way to go back and pick
up Miva Merchant orders that came in out of order.

During the synchro process it looks like it is getting them. But then
the window says no new orders were synchronized and the missed orders do
NOT show up in QuickBooks.

Has anyone had success going back and picking up orders that come in out
of order? Is there another step besides resetting the Last Order #?

Bob Nilsson
Massachusetts Bay Trading Company
www.massbaytrading.com

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synchronizing missed orders



Hi Bob,

Currently, that is the only way to re-download old order numbers. Miva
Synchro v1.5 will allow you to specify a specific order number or a range of
orders to download into QuickBooks. This will be available very soon.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

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-----Original Message-----
From: Bob Nilsson [mailto:[email protected]]
Sent: Saturday, February 28, 2004 10:30 AM
To: [email protected]
Subject: [scu] synchronizing missed orders


We tried using the method of resetting the "Last Order #" in the
"Properties: Orders" window of Miva Synchro as a way to go back and pick
up Miva Merchant orders that came in out of order.

During the synchro process it looks like it is getting them. But then
the window says no new orders were synchronized and the missed orders do
NOT show up in QuickBooks.

Has anyone had success going back and picking up orders that come in out
of order? Is there another step besides resetting the Last Order #?

Bob Nilsson
Massachusetts Bay Trading Company
www.massbaytrading.com

synchronizing missed orders



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Is there written documentation for moving Synchro from one computer to
another? I know there are some activation/licensing issues.

David

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