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    Changed customer fields and broke OSEL page

    I hid some customer fields and my OSEL page is now distorted. I reset the fields, and recalled the original bootstrap code on the page, but I can't seem to restore it. Any thoughts?
    Attached Files
    Jason King
    Internet Marketing Manager
    Seagull Book

    #2
    Re: Changed customer fields and broke OSEL page

    I'm sorry, I meant customer fields like address, state, city etc...
    Jason King
    Internet Marketing Manager
    Seagull Book

    Comment


      #3
      Re: Changed customer fields and broke OSEL page

      Hey Jason,

      Did you reset the fields > recall the template > then click update?

      It sounds like you didn't click update after recalling the template.

      You can change your customer fields, then recall and update the template, make your new customer field changes manually, then update again. This is what you would do if you're trying to hide fields like fax etc.

      Ron
      Ron Frigon
      Jedi Webmaster Obi-Ron Kenobi

      Comment


        #4
        Re: Changed customer fields and broke OSEL page

        I did all of that, retraced my steps and undid every change in the admin I made. Still no go. I am hesitant to dig into the CSS because I don't know much about respondent coding. Any other ideas?
        Jason King
        Internet Marketing Manager
        Seagull Book

        Comment


          #5
          Re: Changed customer fields and broke OSEL page

          After looking at the thumbnail, it dawned on me... OSEL shouldn't have editable customer fields. I think you've got something else going on. Maybe you copied the fields over from OCST to try and fix it?

          Here's the default Customer Fields for OSEL:
          Code:
          <div id="ship-to" class="col-md-6">
            <h3 class="title">Ship To:</h3>
            <mvt:if expr="g.Basket:ship_fname OR g.Basket:ship_lname">
              <div class="form-group">
                <label class="col-lg-3 control-label">Name:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_fname; &mvte:global:Basket:ship_lname;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:ship_email">
              <div class="form-group">
                <label class="col-lg-3 control-label">Email Address:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_email;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:ship_phone">
              <div class="form-group">
                <label class="col-lg-3 control-label">Phone Number:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_phone;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:ship_fax">
              <div class="form-group">
                <label class="col-lg-3 control-label">Fax Number:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_fax;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:ship_comp">
              <div class="form-group">
                <label class="col-lg-3 control-label">Company:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_comp;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:ship_addr1 OR g.Basket:ship_addr2 OR g.Basket:ship_city OR g.Basket:ship_state OR g.Basket:ship_zip OR g.Basket:ship_cntry">
              <div class="form-group">
                <label class="col-lg-3 control-label">Address:</label>
                <div class="col-lg-9 form-control-static"> &mvte:global:Basket:ship_addr1;<br />
                  <mvt:if expr="g.Basket:ship_addr2"> &mvte:global:Basket:ship_addr2;<br />
                  </mvt:if>
                  <mvt:if expr="( NOT ISNULL g.Basket:ship_city ) AND ( NOT ISNULL g.Basket:ship_state )"> &mvte:global:Basket:ship_city;,
                    <mvt:else>
                    &mvte:global:Basket:ship_city; </mvt:if>
                  &mvte:global:Basket:ship_state; &mvte:global:Basket:ship_zip;<br />
                  &mvte:global:Basket:ship_cntry; </div>
              </div>
            </mvt:if>
          </div>
          <div id="bill-to" class="col-md-6">
            <h3 class="title">Bill To:</h3>
            <mvt:if expr="g.Basket:bill_fname OR g.Basket:bill_lname">
              <div class="form-group">
                <label class="col-lg-3 control-label">Name:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_fname; &mvte:global:Basket:bill_lname;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:bill_email">
              <div class="form-group">
                <label class="col-lg-3 control-label">Email Address:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_email;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:bill_phone">
              <div class="form-group">
                <label class="col-lg-3 control-label">Phone Number:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_phone;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:bill_fax">
              <div class="form-group">
                <label class="col-lg-3 control-label">Fax Number:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_fax;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:bill_comp">
              <div class="form-group">
                <label class="col-lg-3 control-label">Company:</label>
                <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_comp;</div>
              </div>
            </mvt:if>
            <mvt:if expr="g.Basket:bill_addr1 OR g.Basket:bill_addr2 OR g.Basket:bill_city OR g.Basket:bill_state OR g.Basket:bill_zip OR g.Basket:bill_cntry">
              <div class="form-group">
                <label class="col-lg-3 control-label">Address:</label>
                <div class="col-lg-9 form-control-static"> &mvte:global:Basket:bill_addr1;<br />
                  <mvt:if expr="g.Basket:bill_addr2"> &mvte:global:Basket:bill_addr2;<br />
                  </mvt:if>
                  <mvt:if expr="( NOT ISNULL g.Basket:bill_city ) AND ( NOT ISNULL g.Basket:bill_state )"> &mvte:global:Basket:bill_city;,
                    <mvt:else>
                    &mvte:global:Basket:bill_city; </mvt:if>
                  &mvte:global:Basket:bill_state; &mvte:global:Basket:bill_zip;<br />
                  &mvte:global:Basket:bill_cntry; </div>
              </div>
            </mvt:if>
          </div>
          Ron Frigon
          Jedi Webmaster Obi-Ron Kenobi

          Comment


            #6
            Re: Changed customer fields and broke OSEL page

            Didn't work. It also looks to be affecting the account creation and my customer account pages. It appeared to be a direct result of me changing the customer field settings in the Edit store screen.
            Jason King
            Internet Marketing Manager
            Seagull Book

            Comment


              #7
              Re: Changed customer fields and broke OSEL page

              Sounds like you might need to get someone from Miva to jump in there and see what's going on. If you recall the origional Customer Fields template on OSEL and click update, that would revert to the origional template. Have you made any changes to your css files?
              Ron Frigon
              Jedi Webmaster Obi-Ron Kenobi

              Comment


                #8
                Re: Changed customer fields and broke OSEL page

                Ron,

                This looks more like a css problem. Have you recently edited your cssui.css file?

                Gary
                Gary

                [email protected]
                www.icCommerce.com

                Comment


                  #9
                  Re: Changed customer fields and broke OSEL page

                  Bootstrap doesn't use cssui.css.

                  Looking at the source code, all of the bootstrap css classes are missing from the form elements, aside from the 2 selects, on the ACNT page.

                  The form being displayed here is the default cssui, Not bootstrap.
                  Ron Frigon
                  Jedi Webmaster Obi-Ron Kenobi

                  Comment


                    #10
                    Re: Changed customer fields and broke OSEL page

                    Originally posted by Ron Frigon View Post
                    Bootstrap doesn't use cssui.css.

                    Looking at the source code, all of the bootstrap css classes are missing from the form elements, aside from the 2 selects, on the ACNT page.

                    The form being displayed here is the default cssui, Not bootstrap.
                    Just to be clear for trouble shooting purposes. You don't want to actually revert to the "original" but instead the one that says updated by bootstrap framework.

                    (Of course I just read the original post again and that seems to be what you were already doing)
                    Last edited by Mark Hood; 04-10-14, 06:14 AM.
                    Mark Hood
                    Vermont Gear

                    Comment


                      #11
                      Re: Changed customer fields and broke OSEL page

                      Yeah, I need to work on my communication skills lol. I'll hit up tech support. Thanks for your help.
                      Jason King
                      Internet Marketing Manager
                      Seagull Book

                      Comment

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