Google Analytics Goal Funnel

[afiumano]

We had setup a Google Analytics Goal Funnel when we switched over to the Colossus Readytheme last year. We have just started reviewing it to check care abandonment issues and it didn't seem to be setup correctly. I believe below is how it SHOULD be setup. Is anyone able to confirm if we are starting at the BASK page?

/basket-contents
/checout-customer-information
/checkout-shippingpayment-selection
/checkout-payment-information

[Brennan]

Yes you typically want to start on the basket page so you can see drop offs from that page. Do the links above match your URL structure?

Also, if you use upsell, the page after checkout-customer-information is the upsell page which is /checkout-special-offers.html

[afiumano]

We are not using the built-in upsell feature. That's where I am confused and needed clarification because if I look at the actual URL's they are the below:

/basket-contents
/checkout
/checkout-special-offers
/checkout-payment-information

But if you look at the pageview that analytics is using it is passing the URL's from my original post

For Example: ga( 'send', 'pageview', { 'page':'/\/checkout-shippingpayment-selection' } );
is what shows on the /checkout-special-offers URL