VISA & Mastercard not working for me in theme...

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • rterrible
    Mivite

    • Jul 2006
    • 101

    #1

    VISA & Mastercard not working for me in theme...

    Hello. Just went live with the Levels theme yesterday. I tested AMEX and Paypal and they both worked but I'm realizing now there's a problem with VISA & Mastercard. When people enter their VISA or MC number and hit Complete Order they get an error saying "One or more required fields were not filled out correctly"
    I'm using PayPal Payments Advanced and/or Payflow Gateway.
    Here's the page the trouble starts at: https://www.personalizedboutique.com/OPAY.html
    Any ideas?
    rob
    www.personalizedboutique.com
  • Matt Zimmermann
    Mega Mivite










    • Apr 2008
    • 2482

    #2
    rterrible - Within you payment gateway settings, are you requiring the CVV number? I am not seeing that item showing on your OPAY page.
    Matt Zimmermann

    Miva Web Developer
    Alchemy Web Development
    https://www.alchemywebdev.com
    Site Development - Maintenance - Consultation

    Miva Certified Developer
    Miva Professional Developer

    https://www.dev4web.net | Twitter

    Comment

    • rterrible
      Mivite

      • Jul 2006
      • 101

      #3
      No, "Require CVV2 in Administrative Interface" is not checked.
      rob
      www.personalizedboutique.com

      Comment

      • Matt Zimmermann
        Mega Mivite










        • Apr 2008
        • 2482

        #4
        rterrible - Is the "Display CVV2 Field" option checked for any of the card types?
        Matt Zimmermann

        Miva Web Developer
        Alchemy Web Development
        https://www.alchemywebdev.com
        Site Development - Maintenance - Consultation

        Miva Certified Developer
        Miva Professional Developer

        https://www.dev4web.net | Twitter

        Comment

        • rterrible
          Mivite

          • Jul 2006
          • 101

          #5
          Yes! Should I try disabling that for now?
          rob
          www.personalizedboutique.com

          Comment

          • Matt Zimmermann
            Mega Mivite










            • Apr 2008
            • 2482

            #6
            rterrible - Disabling them should allow for purchases to be made. However, the better solution would be to determine why they are not showing on the OPAY page. There may be several referenced on the OPAY page to the "cvv" field code. I believe if those are changed to "cc_cvv", the issue should be resolved.
            Matt Zimmermann

            Miva Web Developer
            Alchemy Web Development
            https://www.alchemywebdev.com
            Site Development - Maintenance - Consultation

            Miva Certified Developer
            Miva Professional Developer

            https://www.dev4web.net | Twitter

            Comment

            • rterrible
              Mivite

              • Jul 2006
              • 101

              #7
              Yes, that did the trick for now, thank you! I haven't been able to accept MC/VISA Payments since yesterday so I think I'll leave it for now and maybe try playing around with the code later this evening. Thanks for your help!
              rob
              www.personalizedboutique.com

              Comment

              • PCINET - Andreas
                Developer Partner




                • Mar 2006
                • 2439

                #8
                Using deVino RT for anew site and having the same issue. After following Matt's advice changing the cvv to cc_cvv the CVV field shows up but I still get the "One or more required fields were not filled out correctly" error message. No field gets highlighted. When activating the previous framework the credit card works just fine. The cc fields are the same in both frameworks so nothing missing on the new one. Any solution for this?
                HTML Code:
                <mvt:elseif expr="l.settings:field:code EQ 'cc_cvv'">
                Last edited by PCINET - Andreas; 04-27-16, 12:50 PM.
                Andreas Toman
                PCINET, LLC

                Miva Merchant Design, Development, Integration & Support
                We built over 200 Miva Merchant stores!
                Miva shopping cart design & integration service and see our Portfolio!


                e-mail: [email protected]
                web: www.pcinet.com
                LinkedIn: Andreas Toman
                phone: (786) 250-2056 (Miami, FL)

                Comment

                • PCINET - Andreas
                  Developer Partner




                  • Mar 2006
                  • 2439

                  #9
                  Going to answer my question.As Matt wrote, change all instances of cvv to cc_cvv and then it works. BTW don't change l-cvv but just cvv.
                  Andreas Toman
                  PCINET, LLC

                  Miva Merchant Design, Development, Integration & Support
                  We built over 200 Miva Merchant stores!
                  Miva shopping cart design & integration service and see our Portfolio!


                  e-mail: [email protected]
                  web: www.pcinet.com
                  LinkedIn: Andreas Toman
                  phone: (786) 250-2056 (Miami, FL)

                  Comment

                  • koala
                    Mighty Mivite

                    • Mar 2008
                    • 738

                    #10
                    Is this a bug then? Our dev site doesn't display the CVV field. I'm using identical settings to our live site for our payment module.
                    Dylan Buchfink
                    The Mattress & Sleep Company
                    http://www.tmasc.ca/

                    Comment

                    • Murph
                      Mini Mivite

                      • Oct 2006
                      • 19

                      #11
                      Changed all instances of cvv to cc_cvv worked for me. I had a day long conversation with Miva support and apparently they don't read the forum as they couldn't fix the problem. Thanks for a great fix!
                      Last edited by Murph; 05-04-16, 11:05 AM.

                      Comment

                      • koala
                        Mighty Mivite

                        • Mar 2008
                        • 738

                        #12
                        Yep, thank you, your suggestions do solve the issue. Hopefully they can "officially" fix this, though.
                        Dylan Buchfink
                        The Mattress & Sleep Company
                        http://www.tmasc.ca/

                        Comment

                        • lesliekirk
                          Super Moderator











                          • Aug 2008
                          • 9296

                          #13
                          Could there be anything else that might be preventing it from working after change cvv to cc_cvv?
                          Leslie Kirk
                          Miva Certified Developer
                          Miva Merchant Specialist since 1997
                          Previously of Webs Your Way
                          (aka Leslie Nord leslienord)

                          Email me: [email protected]
                          www.lesliekirk.com

                          Follow me: X | Facebook | Pinterest

                          Comment

                          • Matt Zimmermann
                            Mega Mivite










                            • Apr 2008
                            • 2482

                            #14
                            lesliekirk - You might need to check your scripts.js file to make sure the references there are updated as well.
                            Matt Zimmermann

                            Miva Web Developer
                            Alchemy Web Development
                            https://www.alchemywebdev.com
                            Site Development - Maintenance - Consultation

                            Miva Certified Developer
                            Miva Professional Developer

                            https://www.dev4web.net | Twitter

                            Comment

                            • lesliekirk
                              Super Moderator











                              • Aug 2008
                              • 9296

                              #15
                              Originally posted by Matt Zimmermann View Post
                              lesliekirk - You might need to check your scripts.js file to make sure the references there are updated as well.
                              Hmmmm, I'll pass that on to Happie. I don't think she tried updating those files too. Updating the template code didn't work with First Data.
                              Leslie Kirk
                              Miva Certified Developer
                              Miva Merchant Specialist since 1997
                              Previously of Webs Your Way
                              (aka Leslie Nord leslienord)

                              Email me: [email protected]
                              www.lesliekirk.com

                              Follow me: X | Facebook | Pinterest

                              Comment

                              Working...
                              X