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OSEL and OPAY look different than the demo site

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  • OSEL and OPAY look different than the demo site

    I'm trying to figure out why the OSEL and OPAY screens would look different than the demo site. The OSEL screen is subtle and I wouldn't have noticed it if I wasn't trying to figure out why the OPAY screen is different

    Here's the demo (for inquiring minds)

    Screen Shot 2017-06-12 at 4.20.55 PM.png

    Here's the site I'm working on:

    Screen Shot 2017-06-12 at 4.20.26 PM.png

    On the Miva demo site, there is no credit card select. On this dev site there is a radio button that just says credit card (not even any options to select a card type). Is this yet another javascript issue? If it is, that might make it hard for some people to check out.
    Leslie Kirk
    Miva Merchant Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

  • Hi Leslie,

    Can you post larger screen shots; I cannot make those out?
    Matt Zimmermann
    Director of UI/UX Standards and Theme Development
    / Miva, Inc.

    Comment


    • Originally posted by Matt Zimmermann View Post
      Hi Leslie,

      Can you post larger screen shots; I cannot make those out?
      I wish I could, I tried multiple times and it's not letting me.
      Leslie Kirk
      Miva Merchant Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


      • Leslie Kirk
        Miva Merchant Certified Developer
        Miva Merchant Specialist since 1997
        Previously of Webs Your Way
        (aka Leslie Nord leslienord)

        Email me: [email protected]
        www.lesliekirk.com

        Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

        Comment


        • As an attachment
          Attached Files
          Leslie Kirk
          Miva Merchant Certified Developer
          Miva Merchant Specialist since 1997
          Previously of Webs Your Way
          (aka Leslie Nord leslienord)

          Email me: [email protected]
          www.lesliekirk.com

          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

          Comment


          • HI Leslie,

            Maybe try using https://snag.gy/ and post the link to the screen shot.
            Matt Zimmermann
            Director of UI/UX Standards and Theme Development
            / Miva, Inc.

            Comment


            • This is the Luxe Demo site https://snag.gy/WhsQG8.jpg

              This is the dev site I'm working on https://snag.gy/VbH7RC.jpg
              Leslie Kirk
              Miva Merchant Certified Developer
              Miva Merchant Specialist since 1997
              Previously of Webs Your Way
              (aka Leslie Nord leslienord)

              Email me: [email protected]
              www.lesliekirk.com

              Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

              Comment


              • Hi Leslie,

                What active payment methods are set for the site?
                Matt Zimmermann
                Director of UI/UX Standards and Theme Development
                / Miva, Inc.

                Comment


                • Card types? All of them, plus PayPal
                  Leslie Kirk
                  Miva Merchant Certified Developer
                  Miva Merchant Specialist since 1997
                  Previously of Webs Your Way
                  (aka Leslie Nord leslienord)

                  Email me: [email protected]
                  www.lesliekirk.com

                  Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                  Comment


                  • Hi Leslie,

                    Sorry, should have asked what payment modules are active.
                    Matt Zimmermann
                    Director of UI/UX Standards and Theme Development
                    / Miva, Inc.

                    Comment


                    • LOL, it could have gone either way. Payflow Pro is active
                      Leslie Kirk
                      Miva Merchant Certified Developer
                      Miva Merchant Specialist since 1997
                      Previously of Webs Your Way
                      (aka Leslie Nord leslienord)

                      Email me: [email protected]
                      www.lesliekirk.com

                      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                      Comment


                      • Hi Leslie,

                        Under Payment Settings -> Payment Method Rules, set PayPal to "Exclude This Method Unless Permitted by Products".
                        Matt Zimmermann
                        Director of UI/UX Standards and Theme Development
                        / Miva, Inc.

                        Comment


                        • That fixed the way the OSEL screen looks but the OPAY screen still looks the same.
                          Leslie Kirk
                          Miva Merchant Certified Developer
                          Miva Merchant Specialist since 1997
                          Previously of Webs Your Way
                          (aka Leslie Nord leslienord)

                          Email me: [email protected]
                          www.lesliekirk.com

                          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                          Comment


                          • Hi Leslie,

                            You might try removing the conditionals on the page checking for PAL in the payment method. Since the site is password protected, I would recommend contacting professional services if that doesn't work.
                            Matt Zimmermann
                            Director of UI/UX Standards and Theme Development
                            / Miva, Inc.

                            Comment

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