No error message when creating account

[lesliekirk]

I was trying to create a test customer account and noticed after submitting my info the page came back around empty. There was no sort of message telling me that my password was unacceptable. I figured out it wasn't only because I assumed that was the issue and tried using a better password. How do I get some sort of error message or warning to display for this one the LOGN screen?

[Matt Zimmermann]

Hi Leslie,

When you submitted and the page came back empty, do you mean a blank page or the LOGN page with no message?

[lesliekirk]

Hi Leslie,

When you submitted and the page came back empty, do you mean a blank page or the LOGN page with no message?

The LOGN page with no error message

[Matt Zimmermann]

Hi Leslie,

Has this installation of the Shadows LOGN page been modified at all? When I test those steps on the demonstration site, I receive the standard message.

[AHerb]

make sure message item is enabled for the page

[lesliekirk]

Matt Zimmermann no, it's the original installation of Shadows (installation date 8/30/2018).

AHerb - it is.

I get an error message if I try using an email address I have already used. But if I try with one that I have not used and create a very short password. The page comes back with all the fields emptied and no error message

Try it here.

[Matt Zimmermann]

Hi Leslie,

I tracked down the concern. It looks like the 'messages' ReadyTheme Content Section did not contain the code to display messages for this function. Here is the updated code for that item:

<mvt:comment><!-- Customer/Affiliate Creation/Editing --></mvt:comment>
<mvt:if expr="g.NewAccount AND NOT l.settings:messages:error_message_count">
    <p class="x-messages x-messages--success">Hello &mvte:global:Customer_ShipFirstName;. Your new account has been created. Please click here to <mvt:item name="cssui_links" param="storefront">Start Shopping</mvt:item>.</p>
</mvt:if>
<mvt:if expr="g.NewAffiliate AND NOT l.settings:messages:error_message_count">
    <p class="x-messages x-messages--success">Congratulations &mvte:global:Affiliate_ContactName;. Your new account has been created.</p>
</mvt:if>
<mvt:if expr="g.updated EQ 'true' AND NOT l.settings:messages:information_message_count AND NOT l.settings:messages:error_message_count">
    <p class="x-messages x-messages--success">Your Account Setting Have Been Updated</p>
</mvt:if>

<mvt:comment><!-- Customer/Affiliate Logging In --></mvt:comment>
<mvt:if expr="g.Action EQ 'LOGN'">
    <mvt:if expr="g.Customer_Login_Invalid OR g.Customer_Password_Invalid">
        <p class="x-messages x-messages--error">
            Invalid Email Address or Password.<br>
            We were unable to locate your account. Please confirm your information and try again.<br>
            If you have forgotten your password, click "Forgot Password" below.
        </p>
        <mvt:assign name="g.invalid_credentials" value="'has-error'" />
    </mvt:if>
    <mvt:if expr="g.Error_Messages EQ 'Customer not found'">
        <p class="x-messages x-messages--error">
            Invalid Email Address.<br>
            We were unable to locate an account with that email address.
        </p>
    </mvt:if>
</mvt:if>

<mvt:comment><!-- Default Informational and Error Messages --></mvt:comment>
<mvt:if expr="l.settings:messages:error_message_count AND g.Action NE 'LOGN'">
    <p class="x-messages x-messages--error">
        <mvt:foreach iterator="error" array="messages:error_messages">
            &mvt:error;<br>
        </mvt:foreach>
    </p>
</mvt:if>
<mvt:if expr="l.settings:messages:information_message_count AND g.Action NE 'UCSB'">
    <p class="x-messages x-messages--info">
        <mvt:foreach iterator="message" array="messages:information_messages">
            &mvt:message;<br>
        </mvt:foreach>
    </p>
</mvt:if>

<mvt:comment><!-- Subscription Update --></mvt:comment>
<mvt:if expr="g.Action EQ 'UCSB'">
    <p id="js-subscription-success" class="x-messages x-messages--success"><span class="u-icon-check"></span> Subscription Successfully Updated</p>
</mvt:if>

<mvt:comment><!-- Coupon Success Message --></mvt:comment>
<mvt:if expr="g.Action EQ 'ACPN' AND ISNULL l.settings:messages:error_message_count">
    <p class="x-messages x-messages--success">Your Promo Code Has Been Applied</p>
</mvt:if>
<mvt:if expr="g.Action EQ 'RCPN' AND ISNULL l.settings:messages:error_message_count">
    <p class="x-messages x-messages--info">Your Promo Code Has Been Removed</p>
</mvt:if>

<mvt:comment><!-- Account Creation Messages (LOGN) --></mvt:comment>
<mvt:if expr="l.settings:page:code EQ 'LOGN'">
    <mvt:if expr="g.registration EQ 0 AND g.iem">
        <p class="x-messages x-messages--error">
            <mvt:eval expr="crypto_base64_decode(g.iem)"/>
        </p>
    </mvt:if>
    <mvt:if expr="g.registration EQ 0 AND g.ipm">
        <p class="x-messages x-messages--error">
            <mvt:eval expr="crypto_base64_decode(g.ipm)"/>
        </p>
    </mvt:if>
</mvt:if>

This will be included in the next maintenance release of Shadows.

https://github.com/mivaecommerce/rea...dows/issues/30