Incomplete Installation

[lesliekirk]

I just uploaded and applied the Shadows Framework. It did not install the images and a few other things. This is a fresh copy of Shadows that I just downloaded this morning. Should I just try reapplying it?

[Matt Zimmermann]

Hi Leslie,

Did you receive any errors? If not, I would try reverting back, delete Shadows, and install again.

[lesliekirk]

Hi Leslie,

Did you receive any errors? If not, I would try reverting back, delete Shadows, and install again.

No errors, it was obvious things where missing when the SFNT layout was missing the demo images and the icons were not coming in correctly.

[lesliekirk]

It didn't fix it. Is it supposed to install in the root or in the mm5 directory? This one keeps installing in the root. I found the files it can't find in the root.

[Matt Zimmermann]

Hi Leslie,

It should install under the mm5 folder, not the root directory. There may be something odd about the Miva installation if this is an old site which you are upgrading.

[lesliekirk]

Hi Leslie,

It should install under the mm5 folder, not the root directory. There may be something odd about the Miva installation if this is an old site which you are upgrading.

It's a CSSUI store, but it used the original CSSUI template. I'll contact support.