Uncheck the Billing Information Same as Shipping checkbox

[lesliekirk]

I need to uncheck the "Billing Information Same as Shipping" when a customer is logged in. The site sends a lot of gifts and the customers are overlooking the Bill To info. This is causing all kinds of confusion. It seemed to be an easy fix for people checking out as a guest by removing "checked" from the input but it looks like there might be something much more involved if it's a logged in customer.

Suggestions? Thanks!

[Matt Zimmermann]

Hi Leslie,

If I remember correctly, there is a conditional in the customer section of OCST that controls the output.

[lesliekirk]

Hi Leslie,

If I remember correctly, there is a conditional in the customer section of OCST that controls the output.

I think I found it. I changed the "true" to "false" - it seems to work.

y4QbpB.png


If that is not the way to handle it, please let me know.

Thanks!

[lesliekirk]

I think I found it. I changed the "true" to "false" - it seems to work.

y4QbpB.png


If that is not the way to handle it, please let me know.

Thanks!

To answer my own question - NO. It was a huge fail. The page continue will will not move forward to the next screen. So how does one uncheck the Bill To for a customer that is logged in?

[lesliekirk]

Did my question stump the band? Changing these both to false did not work

y4QbpB.png

Miva Support has suggested that one needs to be true and one needs to be false. I wonder about that since both are originally true.

[Matt Zimmermann]

Hi Leslie,

What happens if you set the "billing_to_show" tag in the JavaScript to "false" and change the input to not be checked:

<input id="billing_to_show" class="c-form-checkbox__input" type="checkbox" name="billing_to_show" value="">

[lesliekirk]

Hi Leslie,

What happens if you set the "billing_to_show" tag in the JavaScript to "false" and change the input to not be checked:

<input id="billing_to_show" class="c-form-checkbox__input" type="checkbox" name="billing_to_show" value="">

The input has had the "checked" removed. That works great if a customer is not logged in. I'll alert the store owner that I am going to change the "billing_to_show" tag in the javascript to "false" and have him also test accordingly.

Thanks!

[lesliekirk]

The input has had the "checked" removed. That works great if a customer is not logged in. I'll alert the store owner that I am going to change the "billing_to_show" tag in the javascript to "false" and have him also test accordingly.

Thanks!

I have tested both logged in and logged out. It looks to "work for me" but I'm waiting on further testing from the store owner before declaring it to be a success.

[afiumano]

lesliekirk Did this work for you? We are having some strange issues on the OCST page and it seems like it might be related to this box being unchecked. If a customer fills in the "Shipping Information" then checks the box, the STATE actually changes selection and does not stay at the selected state in SHIP TO. If I selected Florida in Shipping, it changes to Delaware in Billing.

[lesliekirk]

lesliekirk Did this work for you? We are having some strange issues on the OCST page and it seems like it might be related to this box being unchecked. If a customer fills in the "Shipping Information" then checks the box, the STATE actually changes selection and does not stay at the selected state in SHIP TO. If I selected Florida in Shipping, it changes to Delaware in Billing.

I'm digging through my notes and conversations with Miva regarding what was actually done, but I haven't heard of this issue. I'm hearing of the validate modal not coming up so the customer cannot continue to the OSEL page. I don't think it's related to this though (but I do not know for sure).

[afiumano]

Thanks - I think you might be right in that this might not be related. I dug some more too and played around with a dev store. I can narrow down that the ToggleDetails.js might be causing the state to switch but possibly due to some customizations we have. I just can't figure it out. Thanks for checking.

[lesliekirk]

Thanks - I think you might be right in that this might not be related. I dug some more too and played around with a dev store. I can narrow down that the ToggleDetails.js might be causing the state to switch but possibly due to some customizations we have. I just can't figure it out. Thanks for checking.

I haven't finished digging, please bear with me my dad passed away last night and I'm not running at 100%.

[Leanne]

Sorry about your Dad, lesliekirk

[afiumano]

lesliekirk So sorry to hear about your dad - please no rush

[William Davis]

I haven't finished digging, please bear with me my dad passed away last night and I'm not running at 100%.

Terribly sorry to learn about your loss Leslie.