Error: Mer-dbe-rnt-00018

[firstglimpse]

I have a client who says she's tried to add new products & categories and they are getting errors. She then deletes and recreates and they still error. I cannot duplicate her errors.

Though I can see from one of the products she has done the product on the storefront gets this error when trying to purchase:
MER-DBE-RNT-00018

When I try to view the product page it says it is not available.


If I try to edit the product I get this error:
MER-DBP-PRD-00018

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I just received more information. The categories are not receiving an error, when she cannot delete the products she deletes the categories hoping it will delete the product - but the product remains. It's is searchable on her site but it cannot be removed, edited or ordered from.

Thanks,
Bonnie

[Jim McCormick]

Re: Error: Mer-dbe-rnt-00018

What happens when you try to delete a product from the Products list? Is the store using mivasql or MySQL for it's database? If mivasql can you pack the store?

[firstglimpse]

Re: Error: Mer-dbe-rnt-00018

Packing fixed the problem. Thank you very much.