Problem with javascript checking for missing attributes

[lesliekirk]

Store is using a javascript function to popup an alert if an attribute has not been selected when the Add to Cart is clicked. When you click the "OK" to close the error message window, it adds the product to the cart without giving the shopper the opportunity to correct their oversight. I do not know if at some point in time it allowed for correction or it's always been this way. Not sure where to begin with this one.

[Brennan]

Is that native functionality of Miva or something custom built? If custom can you give us a URL as an example?

[RTHOMASDESIGN]

Link? What ReadyTheme? Probably just need to move the error message out of the form, or modify the add-to-cart script (if it's not within the form).

[lesliekirk]

Link? What ReadyTheme? Probably just need to move the error message out of the form, or modify the add-to-cart script (if it's not within the form).

RTHOMASDESIGN and Brennan - it's custom, it's the Base ReadyTheme, it's here. The store owner said this just started happening.

[RTHOMASDESIGN]

Huh, someone must've changed something if it just started happening (or it never worked as intended). Search for "ValidateForm" within the CTGY page. IDK where the script is located exactly -- looks like it could be in the CTGY template. Anyway, the function "ValidateForm" should be updated.

Considering the error messages it's definitely custom. The store owner should reach out to whoever created the script.

-Ryan

[MGWben]

Agreed with RTHOMASDESIGN , that validation check for the form looks custom and the way it's laid out would suggest it has always been like this. The form does its' error check for the attributes but it still is submitting to BASK regardless.

That JS error check function could simply first prevent form submission, do the check, and then - if no error - submit the form as normal.

[lesliekirk]

Huh, someone must've changed something if it just started happening (or it never worked as intended). Search for "ValidateForm" within the CTGY page. IDK where the script is located exactly -- looks like it could be in the CTGY template. Anyway, the function "ValidateForm" should be updated.

Considering the error messages it's definitely custom. The store owner should reach out to whoever created the script.

-Ryan

FYI - the script resides in the PROD Product Display Layout

[RTHOMASDESIGN]

FYI - the script resides in the PROD Product Display Layout

Ha, that's what I meant. Sorry! I've got CTGY on the brain (I've been working on several category templates lately).

[lesliekirk]

Ha, that's what I meant. Sorry! I've got CTGY on the brain (I've been working on several category templates lately).

LOL, yeah, I know